Avaliações (7 114)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
7 de outubro de 2024

Yotpo Product Reviews & UGC is a great app—easy to use and perfect for showcasing customer feedback. Special thanks to Ruzsel John Nabong from the support team, who went the extra mile to help me. Best support experience I’ve ever had! Highly recommend Yotpo for both the product and the amazing support!

NOOANCE PARIS
França
4 months usando a aplicação
15 de agosto de 2024

I had an issue with the changing the email associated with our account. Arven was a great help and very quick to make the necessary changes.

We also had an issue with linking our new website with the Yotpo App. The customer support was very quick in responding and fixing our issues.

African Breese
Canadá
Over 9 years usando a aplicação
Questão respondida por Yotpo 19 de agosto de 2024

We're glad Arven was quick to help with your issues! Thanks for the feedback!

11 de novembro de 2024

Great app and customer support. Reymon A. N. was really helpful in moving our reviews from our old Woo store over to our new Shopify store :) Thank you!

Rén Gifts
Austrália
About 2 months usando a aplicação
29 de novembro de 2024

We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!

Goon Guard Canada
Estados Unidos
17 days usando a aplicação
10 de outubro de 2024

It's a breath if fresh air when you can communicate and the other person understands exactly what you need. Excellent service and very knowledgeable. Wonderful experience!

Fluide Chic
Estados Unidos
4 months usando a aplicação
29 de novembro de 2024

The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!

TEAM LIGHT TECHNOLOGY
Estados Unidos
22 days usando a aplicação
25 de outubro de 2024

Reymon has been amazing to work with! I felt like I was all over the place with different items not working and he resolved them efficiently, and quickly! I appreciate the assistance I have received from Yotpo and I know I'm in good hands if I need anything else in the future.

Clara Beauty
Estados Unidos
14 days usando a aplicação
29 de agosto de 2024

Doner P was able to fix a problem. His communication was easy to understand and he got right to the point the others had not. Really appreciate the help - quick, simple, and easy!

Thank you.From japan.

CARINTHIA
Japão
8 months usando a aplicação
Questão respondida por Yotpo 20 de setembro de 2024

Thank you for your feedback. Rest assured, we aim for 100% quality across all our support agents. Appreciate it!

13 de novembro de 2024

When I contacted customer service, I was connected to Doner, who solved my problem quickly. We are very happy with this product.

The Twisted Monk
Estados Unidos
About 1 month usando a aplicação
12 de setembro de 2024

WOW ! I'm very happy I was able to placed my carousel thanks you for your help. you are amazing.

Foreign Lashes
Estados Unidos
Almost 3 years usando a aplicação
Questão respondida por Yotpo 4 de novembro de 2024

Thank you for sharing your experience!