Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
6 de outubro de 2022

Thanks to Allen Yotpo for helping solve my problem so quickly! Really appreciate the quick help and great customer service

Vitruvian
Estados Unidos
5 meses usando a aplicação
19 de fevereiro de 2020

Yotpo has the best support team. I had to import all my existing reviews and the team was very helpful! they answered my questions same day, helped me out quickly and showed me what to do exactly in order to have all the reviews imported correctly. Thank you Yotpo! I look forward to doing business with you!

Kraywoods
Canadá
5 meses usando a aplicação
7 de janeiro de 2024

Mir wurde sehr schnell weiter geholfen und ich musste nicht lange warten. Super Support von Ruzsel J !

Amour-Bijou
Alemanha
4 meses usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thank you for sharing your thoughts with us!

Editado a 22 de maio de 2020

*UPDATE 05-22-2020*
YotPo reached out to me following my review and extended out options to improve my experience. I am a firm believer of customer service and I believe I would do injustice to not adjust my review to a full 5 stars for a great app paired by service that follows-through.

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Yotpo has incredible customer service and have helped me with numerous issues for my site. I've had questions and issues that I've discussed with them at weird times of day and they always have someone there to respond and provide support (shoutouts to Mary Ann and Josephine who are among the names I remember working with who were absolutely amazing). I would list them as one of the top Shopify apps with top-notch customer service.

The only reason I placed it at a 4 out of 5 is that I personally think YotPo could be more competitive with its features for the price it is charging as it is actually one of my "pricier" Shopify apps I currently have on my store. I am paying for the $29/month plan but still have a "Powered by Yotpo" shown on my website in the reviews section and if a customer that purchases my product loses my automatic review request email, my plan does not allow me to send a manual email review request. The product page review section also does not allow for customer to upload their photo, photo uploads can only be performed through the email review request system.

Besides those items, the interface is clean. The set up is very intuitive. The presentation on the website looks great.

UrushiPen.com
Estados Unidos
5 meses usando a aplicação
28 de dezembro de 2021

I have installed him on all three of my websites. It makes me very satisfied. Any problems that arise will be solved by excellent customer service.

fcyboutique
China
5 meses usando a aplicação
21 de abril de 2021

The customer service was great they went above and beyond and gave me more options to help my store. This app is great and appreciate the representative Ed who helped me.

Secretsbyheaven
Estados Unidos
5 meses usando a aplicação
1 de setembro de 2022

Nice service and support. I was able to improve my pages by modifying the information as I wanted. Special Thanks to Joian!

MAXI SHIRT
França
5 meses usando a aplicação
Editado a 22 de janeiro de 2022

Effective and easy to use. Recommend to anyone who is starting out with their store. Great support as well! Orly P was a massive help!

Furmily Family
Austrália
5 meses usando a aplicação
26 de outubro de 2019

Support team has been really reactive and solved all my requests in no time. Always good to have such a support !

Tresor Bay
França
5 meses usando a aplicação
Questão respondida por Yotpo 28 de outubro de 2019

Thank you so much for leaving a review! Happy to hear our customer support team was able to help out.

2 de junho de 2020

Awesome App and Awesome Customer Service. The cost can be a little hurdle but still an amazing tool.

Painkllr
Estados Unidos
5 meses usando a aplicação