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Doner P is an excellent customer support rep! Doner P answered all my inquiries with patience！Thank you！
Yotpo was able to get everything correctly done for our site. Happy with their services. Highly recommend them for conversion increase.
Best review app around! Lots of extra features, easy to use, best widgets that are customizable, and best customer service, too. It's easy to get answers to questions and get help with any issues (thanks Allen!)
It's awesome. It automatically adds the reviews to the product page itself. The customer support from. Yotpo is fantastic
I'm having to revisit this review for the fourth time - if you are thinking of using YOTPO - DON'T DO IT - unless you are happy to while away your PRECIOUS hours in Yotpo support chats while they promise to fix whatever is causing some random reviews for some completely different store (ie not our store) appearing in our account which basically uses up your entire monthly review credit ... I have been promised that this has been escalated, it's been fixed and that we'll be recompensed with a credit .... none of which has happened yet ... I recommend looking for a better app. If I could give zero stars I would but it seems to be locked on one
Thank you for reaching out and leaving your feedback. First of all, we would like to apologize for any inconvenience you have experienced. Our support team manager has reached out to solve the issue and to ensure everything will be operating smoothly going forward. Should you encounter any issues - do not hesitate to reach out to us at any time.
Ronel R assisted me today and was an absolute joy! So incredibly helpful!!!! I needed help getting my reviews back on my site and they were so kind and efficient. Amazing customer service.
I had some issue to import reviews from my previous review app. Ronel did an excellent job and did everything for me in the back-end. Good support.
I dealt with Louanne who helped me transfer reviews from our old shopify store to the new one. Great service and done in a timely manner.
Thank you for leaving a review, we really appreciate it.
Reinier D was very helpful. Love the app and the customer service is outstanding. 100% worth the money!
Gimbert was super helpful! I'm a small shop and needed help with the widgets. Gimbert listened to my concern over a quick chat and fixed my widgets to reflect how I want to run my business.