Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
29 de setembro de 2022

Very helpful and always has the answers to my questions. Very professional and understanding. I highly recommend.

iFace
Estados Unidos
5 meses usando a aplicação
7 de janeiro de 2019

Since implementing Yotpo we have seen a considerable increase in conversions.. Thank you to Pauline from the support team, she is always quick to reply and resolve any questions we have.

Rain Gear Pro
Canadá
5 meses usando a aplicação
9 de junho de 2021

The customer service replies fast, friendly and effectively. Ronel answered my questions with patience and understanding.

Alluress Cosmetics
Bélgica
5 meses usando a aplicação
4 de janeiro de 2022

This ois an excellent app. Installed 3 days ago and reviews are rolling in everyday. with the old app i only got 3 - 5 reviews a month. lot's of flexibility and i really love the 2 reminders. Today i had some questions and doubts but Jeorge from support resolved the issues in no time. I already got the first returning sales from the reminders. Top notch

World of Amulets
Espanha
5 meses usando a aplicação
12 de outubro de 2015

Yotpo is fantastic. It helps us gather high-quality reviews for both our single Greeting cards as well as B2B Customised greeting cards with no hassle. It is worth every cent.

Popwish
Alemanha
5 meses usando a aplicação
17 de junho de 2023

I recently started using the Shopify addon and I must say it has been incredibly useful for my online store. The addon provides a seamless integration with my existing Shopify platform, allowing me to enhance the functionality and performance of my store effortlessly.

One of the standout features of this addon is its customer support (John B.). The support team has been extremely helpful and responsive whenever I encountered any issues or had questions regarding the addon. They promptly addressed my concerns and provided clear solutions, ensuring a smooth experience for me as a user.

There is one important tip I would like to share for fellow users: remember to use the "Ctrl+F5" shortcut after making any changes or updates through the addon. This simple step ensures that any cached data is refreshed, preventing any potential display issues or discrepancies.

Overall, I highly recommend the Shopify addon for anyone looking to enhance their online store's capabilities. Its usefulness and the helpful customer support make it a valuable addition to any Shopify user's toolkit.

DeepZen Mattress
Reino Unido
5 meses usando a aplicação
Questão respondida por Yotpo 30 de junho de 2023

We really appreciate your feedback regarding our product and our Growth hero, John! We are delighted to provide you with the best customer experience everyday! Thank you!

Editado a 27 de outubro de 2022

Daniel P helped me realize that I had not uploaded the discount codes to my website. I am hoping that people will be able to finish their transactions now.

Mattie B's Gifts & Apparel
Estados Unidos
5 meses usando a aplicação
17 de dezembro de 2023

Great support, very fast problem solving recommend them over TP all day - Shoutout to Ruszel John Customer Service Specialist.

colombiancoffeeus
Estados Unidos
4 meses usando a aplicação
Questão respondida por Yotpo 20 de dezembro de 2023

Thanks for your feedback, we really appreciate it.

15 de junho de 2022

Jeorge Kenneth from support gave me the best customer experience of my life! He performed some coding to help center the star reviews on mobile only.. and was finished within 5 minutes of me asking for help! Thank you!

skyMD
Estados Unidos
5 meses usando a aplicação
27 de julho de 2018

They make it easy for customers to review and we have seen an increase of product reviews. They even assisted in placement on our website at no cost to us.

Crafters Weavers
Estados Unidos
5 meses usando a aplicação