Avaliações (7 139)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 28 de agosto de 2023

Thank you Arven S, professional and very patient with all my questions. And has resolved my request effectively. Every time I have questions, Yotpo customer service can give the best support

Update, thanks Doner P, Daniel P.

Pregoos Shop
China
3 meses usando a aplicação
22 de agosto de 2021

I love this app, the support was amazing and i am happy that they give us the option to put the code manually, which helped me know exactly where the app codes are on which page and where they are on the page.
Another great option is the SEO page that not every app offers it.

Phoenix Awareness
Reino Unido
3 meses usando a aplicação
Editado a 16 de junho de 2023

Allen M was the best support ever. And the App is Great. Thank you so much!
I would recommend yotpo over all other review widgets!

DogsDieTooYoung
Alemanha
3 meses usando a aplicação
9 de abril de 2021

Junalou helped me to integrate my review site to my new e-commerce site. I had no idea how to fix it and they were very helpful. Junalou also helped me to retrieve the reviews i thought would be lost. They were very patient with me and made sure everything was working correctly for me!! if I could rate Junalou they would be a 10 out of 10!!! Thank you so much!

Author Tranisha
Estados Unidos
3 meses usando a aplicação
Editado a 24 de março de 2018

Not much to say except Yotpo is clearly the best. Unfortunately, there are no real competitors on the same level as Yotpo so you really have to pay if you want all the features.

United Bracelets
Austrália
3 meses usando a aplicação
16 de maio de 2023

We use Yotpo to set up our review system so that our customers can leave us an honest review about a week after they receive and start using their product. There is no pressure for customers to leave one, but if they don't we send a final followup about two weeks later. Yotpo makes it so easy to not only set all of this up but check in and maintain it as well. In order to display reviews on your website it's a simple widget addition and if you get stuck installing it their support team is so helpful in installing it for you. Jeorge Kenneth V helped me today with an issue with our widget displaying on mobile and he was fast, helpful and kind. Thanks Yotpo!

Mama Sol
Estados Unidos
3 meses usando a aplicação
Editado a 7 de agosto de 2023

Can someone please assist? Been a Yotpo-paying customer for years. I logged many email requests for support. Tried to talk to a bot and can't get any support. Please help me or send csv file of reviews to import into another Review app. My app is not opening for days now and only gives a blank screen. Very frustrating not to access my reviews and even more frustrating not to get any help. I tried all available channels for support many times now. Hope to get some help here

Smael South Africa
África do Sul
Aproximadamente 6 anos usando a aplicação
Editado a 24 de dezembro de 2023

Joian Z was great! They helped me navigate the app. I appreciate the quick support!

Freshies By Stephy
Estados Unidos
3 meses usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

24 de novembro de 2022

Great app! Easily collects reviews & the other functions are great too! When I have needed some help navigating the software, Daniel from support assisted me perfectly - couldn’t have asked for better help! Highly recommend!

AMOROSA
Austrália
3 meses usando a aplicação
17 de fevereiro de 2020

I am a newbie to ecommerce industry and stumbled onto Yotpo. The customer service they provide is great, especially Caroline. I am still in a very large learning curve with the entire industry, but feel very confident my hand will be held along with way with Yotpo. Thank you!

NAUTIarts
Estados Unidos
3 meses usando a aplicação