Avaliações (6 918)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
17 de setembro de 2022

Great app compared to some competitors. Import from previous platform is also possible to not to loose previous reviews. And, lighting fast customer support. thanks guys

Paper & Sons
Alemanha
26 days usando a aplicação
28 de agosto de 2020

Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.

MoonBeings
Estados Unidos
26 days usando a aplicação
9 de junho de 2021

I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support

HOOMIE
Itália
26 days usando a aplicação
4 de maio de 2022

I haven't used the app yet, but while setting it up I had issues with the code automatically installing. Jeorge was a great help, he sent me pictures and a preview to see what the review widget look like since he had to manually do the code for me. Overall good customer service during my initial experience with Yotpo Reviews.

The Vybe Factory
Estados Unidos
Almost 2 years usando a aplicação
Editado a 13 de julho de 2015

edit: the actual app is great it works with no issues, it's very sleek and it's free, can't really go wrong with it but there are a few things to be careful about:

works well, but it does put the customer's name in the review and people are complaining about that... don't think there is a fix. that aside, the free version is great BUT you can't search your reviews without premium

this means if customers are leaving fake 5 star reviews taking jabs at your store, you may not see them if you get a lot of reviews, it's probably worth subscribing to if you have tons of reviews,

some customers do not seem to want to email support with their frustrations if they can sneak in a 5 star unhappy review so be careful and keep an eye on all your reviews

Low Carb Canada
Canadá
About 2 years usando a aplicação
20 de julho de 2021

I was having an issue installing the YotPo star badge underneath my Product title. I used YotPo's support and Manny got in touch with me very quickly. Manny was great, he fixed me issue + more and made the process seamless. Cheers Guys!

The Hound Lab.
Austrália
25 days usando a aplicação
20 de outubro de 2022

Simoun Francis S was so kind and patient as he fixed my Yotpo reviews. The reviews were not appearing on my site. Simoun was friendly and prompt and fixed the issue in no time. I now have my reviews showing. One of the easiest experiences so far. Thank you Simoun and Yotpo

BBPD
Austrália
25 days usando a aplicação
3 de setembro de 2018

Terrific product and stellar customer support. Highly recommend!

Dutch Boots
Estados Unidos
About 2 years usando a aplicação
28 de dezembro de 2021

I love the Customer service it was great and I love that I can access that feature. Yopto was a little tricky for me to navigate as a new downloader

Marlies Beauty
Estados Unidos
25 days usando a aplicação
12 de janeiro de 2021

Diane was absolutely amazing really couldn't of done it without her. I was so stressed out and she was able to sort every single problem and go above and beyond to help, thank you so mucH!

KG GARMS
Reino Unido
25 days usando a aplicação
Questão respondida por Yotpo 14 de janeiro de 2021

Thank you for your review. We're thrilled to hear you had such a positive experience with Diane and we will definitely pass on your kind words.