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Great app compared to some competitors. Import from previous platform is also possible to not to loose previous reviews. And, lighting fast customer support. thanks guys
Yotpo is like having another employee who takes care of everything. I simply cannot do everything and collecting reviews is so important. This automated my business and freed up many hours each day for me. Worth the money. The support is unparalleled.
I would give 10 stars if I could! Exceptional customer service! Very quick and highly efficient support
I haven't used the app yet, but while setting it up I had issues with the code automatically installing. Jeorge was a great help, he sent me pictures and a preview to see what the review widget look like since he had to manually do the code for me. Overall good customer service during my initial experience with Yotpo Reviews.
edit: the actual app is great it works with no issues, it's very sleek and it's free, can't really go wrong with it but there are a few things to be careful about:
works well, but it does put the customer's name in the review and people are complaining about that... don't think there is a fix. that aside, the free version is great BUT you can't search your reviews without premium
this means if customers are leaving fake 5 star reviews taking jabs at your store, you may not see them if you get a lot of reviews, it's probably worth subscribing to if you have tons of reviews,
some customers do not seem to want to email support with their frustrations if they can sneak in a 5 star unhappy review so be careful and keep an eye on all your reviews
I was having an issue installing the YotPo star badge underneath my Product title. I used YotPo's support and Manny got in touch with me very quickly. Manny was great, he fixed me issue + more and made the process seamless. Cheers Guys!
Simoun Francis S was so kind and patient as he fixed my Yotpo reviews. The reviews were not appearing on my site. Simoun was friendly and prompt and fixed the issue in no time. I now have my reviews showing. One of the easiest experiences so far. Thank you Simoun and Yotpo
Terrific product and stellar customer support. Highly recommend!
I love the Customer service it was great and I love that I can access that feature. Yopto was a little tricky for me to navigate as a new downloader
Diane was absolutely amazing really couldn't of done it without her. I was so stressed out and she was able to sort every single problem and go above and beyond to help, thank you so mucH!
Thank you for your review. We're thrilled to hear you had such a positive experience with Diane and we will definitely pass on your kind words.