Yotpo Product Reviews & UGC

I was experiencing a little difficulty in setting up, I contacted support via chat and I must say, I am extremely impressed with Yotpo and especially Jesus Lorenz, the agent that helped me all through. Overall I got;
1. Immediate responses
2. He was patient in answering all my questions
3. His attention to detail was second to none
4. He went over and beyond in ensuring my issues were rectified without me doing practically nothing. Thank you Jesus Lorenz. You have made me fall in love with Yotpo. Please keep this up!

El soporte técnico es muy bueno y la instalación muy sencilla. Pude instalarla facilmente y me ha servicio mucho para recolectar info de mis clientes.

Awesome! Lets our new customers know our products really are great quality and many other people love them! Love it!

A great start. We have been using Yotpo since relaunching our store and it's been very useful in generating our first set of reviews. Seamless and hands off, the app does what it says it will and does it well.

We had a small issue with our star rating popping up twice on our website. I emailed Yotpo support and they helped fix the issue right away. Great customer service :)

This app is easy to use. I needed some customer service and YOTPO-Anne did a great job resolving my problem.

Lemuel done so well to assist me and help me out i appreciate it! what an amazing customer service assistant

Great and fast service. When you don’t know the technology, Mark helped me a lot. thanks mark,i will use yotpo

I used the live chat on Yotpo to get assistance with my reviews on my shopify app, in live chat and James C helped me fast and efficiently, i didnt even have to try. Great service. Thank you

Avoid this app if you ever want to grow your business to more than 25 orders a month. Seems like others have the same issue. Yotpo starts off with a free version then try to pressure you into a huge contract! Way too expensive. They want to bill me over $1000 a month for this app when shopify has one for free that offers Google SEO. They charge you for every email that goes out. If you have integration to other online stores through shopify apps you are billed for those emails as well even though the customer did not order on the shopify site. Google offers free product review star ratings, but if you want to have your yotpo product reviews (not site) to show up then they make you buy their pro version. That is 8k up front for the year. They will say well it's 15k but we are giving you a deal. Alternative is to add something much less expensive like trust pilot. You will spent a fraction of what YOTPO pushes you into without any contract. Go with TrustSpot and the google app and your costs will be a fraction with the same results.