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I use this app on our DTC store and love it. The customer service and help as I learn the platform has been really good. I worked with a person named Rhem on a pretty specific issue that required a fair amount of technical assistance and they worked with me on it for a period of several days until we had a solution. Customer service is almost as important as the functioning of the app itself and YotPo has delivered. Reviews are rolling in!
Mala experiencia, lo borré/desinstalé y quedaron las reseñas incrustadas en mi sitio web. Pedí ayuda al servicio al cliente y solo me responden con mas ofertas del mismo servicio que QUIERO ELIMINAR, no dan solución.
Thank you for taking the time to leave a review. After looking into your account further, we saw that we were able to remove our Reviews widget from your site, export your existing reviews, and send the exported reviews your way. If there's anything else we can do on our end to help, please let us know.
top hotline..sehr freundliche mitarbeiter app nur zu empfehlen!! anleitung bischen gewöhnungsbedürftig aber dafür vom live chat gelöst
professional! He helped me with everything I asked and was very patient!
Because of such a service, I chose to move to Yotpo
I am so grateful for Happy's support this evening. After trying (unsuccessfully) to get my Reviews to load a quick text chat and clear guidance from Happy made for a winning combination. To say I was impressed with the Chat Support is an understatement. It was FANTASTIC -- Sunny was amazing -- I would highly recommend!
Horrible customer service, horrible response, they blocked me from all social pages, they charged me after I cancelled the account, I had to call and cancel again and they promised it was cancelled and acted like I was the moron. I'm still getting emails saying I'm going to get charged overages etc because I've exceeded my limit. HELLO I CANCELLED MY F@#$%$# ACCT and uninstalled the stupid app. You Morons get your ASDFASDGASDF$TW$RT together!!!! YOUR APP SUCKS YOU WANT $300 A MONTH TO DO WHAT Product Reviews by Shopry will do and do BETTER for just $30. Do not use this app. use Shopify Reviews and then install SHOPRY Product Reviews Addon App. It's $30 instead of $300, they have great customer service unlike these jerks and they have more robust features. YOU SUCK YOTPO YOU FREAKIN SUCK!!!
Wouldn't recommend to anyone! Over priced and now my widget isn't even working and no one is fixing it.
I could se maybe paying $100 a month NOT BILLED annually but $699 is absurd!
John B was very helpful in getting our reviews sorted out. Would recommend to app to others who are looking for an intuitive review platform.
John B was helpful when we needed to downgrade our account. Only reason for this change is because our store is closing. I was able to easily dowload the file of all reviews prior to doing so.
Love this app somewhat easy to set up Sheen helped me customize my stars and review look Which I found very Helpful. I recommend this review app. Although I do wish that they can bring the monthly orders up on a free plan instead of 50. Something that I would change is maybe consider bring the $20 plan to $9 so its affordable for once we pass the 50 free order limit thanks. Great customer Service.