Avaliações (7 157)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
17 de outubro de 2021

There are so many features even on the free option that it can be a little overwelming at first. A message to support and Kaiser came to the rescue doing a quick install for us, it's not quite as it should be but I'm totally confident Kaiser will resolve this quickly.
I would see us upgrading plan to a paid version very soon.

Harbourside Gifts
Reino Unido
19 dias usando a aplicação
22 de setembro de 2013

This app is just what I needed. Added to little-windows.com, so easy to set up and use, and having my customers feedback flow to me this way simplifies my life, and keeps me motivated. The auto-smart-post to Facebook saves me time too. Love it, love it, love it!

Little Windows Brilliant Resin for Jewelry & More
Estados Unidos
19 dias usando a aplicação
4 de abril de 2023

It was a pleasure and I received answers to my questions :) I am already using Yotpo in the second store :)

nikalab
Polónia
19 dias usando a aplicação
21 de abril de 2023

I reached out to Yotpo Customer Support with an error I was receiving and had the greatest experience ever!! I worked with Daniel P. and he was so efficient and helpful, and just made the process extremely easy. I have never had a Customer Representative be so thorough and communicative, he is THE BEST!!!!

Tart Collections
Estados Unidos
18 dias usando a aplicação
Editado a 28 de dezembro de 2022

拡張性もありとても優れたアプリです。
他にも色々試していましたがこちらに統一していこうと思います。

メニューの大半が英語ですが、設定で日本語を選ぶとお客様への表示部分は日本語に切り替わります。

カスタマーセンターも非常にチャット対応が早く的確な答えが返って来るので安心しました。
プラン的にもかなり柔軟で始めやすいです。
ガンガン活用していこうと思います。

追記
レビュー上でカスタマーの名前が本名で表示される仕様であり、お客様からニックネームに変えてほしいとの連絡がありました。
やり方がわからずチャットで問い合わせた所すぐに対応してくれて非常に助かりました。
ただこの仕様は設定上変えられないということで日本のユーザーには合わないかもしれません。。。

LOFOMA+(ロフォマプラス)
Japão
18 dias usando a aplicação
Questão respondida por Yotpo 23 de janeiro de 2023

Thank you for sharing your thoughts with us!

6 de janeiro de 2021

Mary Ann from customer service was amazing! She was fast efficient and resolved my issue in a reasonable amount of time!

Boujee Bitchs Closet
Estados Unidos
18 dias usando a aplicação
Questão respondida por Yotpo 14 de janeiro de 2021

Thank you for your review. We'll pass on your compliments to Mary Ann!

31 de maio de 2021

Very nice customer support. Junalou helped me resolve my issue with no extra fluff and confusion. Overall, I'd say Yopto is a well-built platform for importing and acquiring customer reviews. Everything from the dashboard to the widget seems very solid and legitimate. Perfect for bringing customers in with their beautiful review widget. Highly recommend compared to others I've tried.

Harmon Glow
Filipinas
18 dias usando a aplicação
Questão respondida por Yotpo 1 de junho de 2021

Thank you for taking the time to leave a review, we’re so happy to hear you’re enjoying using Yotpo.

Editado a 11 de agosto de 2023

Our Customer Service experience has been great. We are grateful for the continued support throughout this process. Stephanie was beyond helpful and patient with us. All challenges resolved. Thank you Stephanie

Bella

Collective Resiliency
Estados Unidos
18 dias usando a aplicação
11 de setembro de 2022

I transferred my store to a new platform and although the reviews transfer was arduous Yotpo stepped in several times and made the process painless. They did all the heavy lifting, now my hard won 4.95 rating is visible for all to see on my brand new shiny website.

T.KELL KNIVES
Estados Unidos
18 dias usando a aplicação
Editado a 12 de abril de 2021

Eunice was so helpful in answering my questions and helping me streamline this process. Couldn't have been happier with her assistance!

Frusirnag
Estados Unidos
18 dias usando a aplicação