Avaliações (7 063)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
3 de abril de 2023

easy to use! I wish the interface was a bit more dynamic (customizations update on the site in real time, etc), but I think they will get there. Very simple.

onewith
Estados Unidos
Over 1 year usando a aplicação
14 de maio de 2021

the customer service is great, reply fast. The review widget has a bug in the primary color. I change the color but it doesn't show up in the site, I ask for help from the Livechat and they solve the problem for me immediately. highly recommend.

韌 REN
Taiwan
22 days usando a aplicação
17 de agosto de 2021

After a couple days and a lot of contact between James C , Radly and me at the end the problem of not showing reviews on or side was fixed! Thanks a lot!

Goodr.nl
Países Baixos
Over 1 year usando a aplicação
Editado a 23 de julho de 2015

This app is very good and the support does get to your requests.

The reason I am giving 3 stars is because I had them change something and they changed other things I did NOT request them to.

Also the request I made should be an option (or at least have a help for it so you know to request it) the option is having the email review request being sent X days after FULLFILLMENT and not from ORDER DATE.

Eternal Wooden Roses
Estados Unidos
Almost 2 years usando a aplicação
4 de março de 2021

Had some issues getting code properly installed on Empire theme, so contacted support for help. Only had to wait a few minutes and they took care of everything! Thanks to Sheen for the fantastic service. :)

Transcendental Aspirations
Estados Unidos
22 days usando a aplicação
1 de setembro de 2022

DO NOT USE THIS APP ON ENTERPRISE. It is a complete heist. The team is incompetent. It's been three months and loyalty and reviews are not live. Their reviews system is literally the worst on the market. They haven't updated it since 2015. Please, DO NOT WASTE YOUR MONEY. Use Junip for reviews. It's a fraction of the price and ACTUALLY works.

wholier
Estados Unidos
Over 1 year usando a aplicação
Questão respondida por Yotpo 20 de outubro de 2022

Hey, Jaillene from the Reviews team here 👋

We're sorry to hear that you're facing setup issues. We're continuously working to update our products as well as our pricing and packaging options, and our support team is always available to offer any assistance.

23 de maio de 2023

Great customer service and super easy to integrate with my Shopify store! Highly recommend Yotpo for any e-commerce website.

Joyasol Shoes
Estados Unidos
21 days usando a aplicação
Questão respondida por Yotpo 24 de maio de 2023

We appreciate your feedback, thank you!

14 de agosto de 2023

Very helpful customer support, hands on and super responsive! Helped to install our reviews widget within minutes :)

West of Dingle Sea Salt
Irlanda
21 days usando a aplicação
5 de novembro de 2022

Lemuel C was very helpful sorting out my issue from back end, very patient and will definitely up grade my plan in future. Thank you

Rugs Online Rugs
Austrália
21 days usando a aplicação
22 de junho de 2015

Great service, easy to use. I'm benefiting a lot even with the free version!
My only complaint is that the better features are really expensive- there really isn't a middle ground on the price point. However, I am sure people can get a lot of value from it and generate a lot of new business. The customer support helped me solve my issue, but it would also be nice if they had phone support.

Enamor Jewelry
Estados Unidos
21 days usando a aplicação