Yotpo Product Reviews & UGC

Rhenant was amazing! He was so thorough and detailed, and solved the problem we had been trying to solve for days so very quickly. I wish i could make him my go-to for support on this app.

I had a lot of question about the app and the chat was very efficient. I recommend it highly. Thanks.

Figuring out how to get an email sent to all customers who purchased product in the last 90 days. Fast and helpful response from Ronel R.

ABSOLUTELY LOVE THIS APP! So many good things to say about it. We used two other review apps that were bad. Expensive and didn't work well at all. We switched to Yotpo and it has so many awesome features and unbelievably good support. You can set up email requests for reviews, customize the look, setup reminders for reviews, and customize the way the reviews come into your site. There are other installations available--all which help to feature what people love about your products.

The support for this app blew me away. We worked with Paulo for setup in the online chat and I have never received better online support anywhere. Helpful, patient, knowledgeable, and walked us through each question that we had. We only had a number because we wanted to use every feature available on the app!

Couldn't recommend this app more highly! Great job, Yotpo!

Not very familiar with the website, needed assistance contacted customer service and right away great customer service from Simoun Francis S!!

good service. this app is very excellent and their support is very helpful me. I think this app will be best in shopify apps.

Love the app and the support is superb. I am not tech savvy but it was still very user friendly and what I didn’t understand was handled quickly and efficiently by Yotpo.

This is a great app, but terrible customer service. I have contacted the support team and received no help. This is such a shame, considering all the reviews I have read rave about the excellent customer services and subsequently, this was one of the main reasons I had chosen to go with Yotpo.

When reading Yotpo's tutorials they stated that when customers leave a negative review it is because they are disappointed and their expectations were not fulfilled. This is sadly the case. Once again, I would like to reiterate that the review system is still good.

Very easy to use and Kenneth John M was very helpful in installing the java and troubleshooting during the upload process. Great customer service and excited to have it on our site.

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.