Avaliações (6 922)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
Editado a 19 de janeiro de 2021

App is great but what's even better is the support. I popped on live chat today to ask some help and Manny turned out to be my superhero. Awesome assistance in a friendly way without making me feel like i was a technophobe when I wasn't sure what he meant. Thank you SO MUCH

American Treasures
Reino Unido
11 days usando a aplicação
Questão respondida por Yotpo 26 de janeiro de 2021

Thank you so much for leaving a review. We are constantly working on improving our customer service and we're happy to know we hit the mark for you!

1 de setembro de 2020

We have installed the Yotpo App and we love it. Leizel Ann was awesome in helping set it up to tailor to our needs. Now our great customer reviews are pouring in. Thanks Yotpo and Leizel Ann for a great product and a great job.

EZGARD™
Canadá
11 days usando a aplicação
Editado a 31 de maio de 2021

Eunice and Ed have been great when helping me, hoping this all comes to life once my emails go out! Product sounds awesome, fingers crossed!

The Foot Collective Australia
Austrália
10 months usando a aplicação
20 de julho de 2021

Mark gave me great customer service. Thanks legend for all your help. So far so good for me using Yotpo

The Neighbours Cellar
Austrália
11 days usando a aplicação
31 de maio de 2021

I was unable to display the star rating myself, so I contacted support. They took care of it right away and were very helpful. I felt that even those who are not good at setting things up can use this service with ease.

HÄLSASHOP
Japão
11 days usando a aplicação
Questão respondida por Yotpo 1 de junho de 2021

Thank you so much for taking the time to leave a review. Happy to hear we were able to help you and that everything is running smoothly now.

14 de abril de 2020

awesome app with loads of features and a super quick customer service! Best review tool on the market!

Calissi
Alemanha
11 days usando a aplicação
12 de maio de 2021

Rilu was super helpful. He helped resolve my issue. It was a five star experience with Rilu. Thank you!

Lobalol
Estados Unidos
11 days usando a aplicação
11 de agosto de 2022

The is app is great, it integrates very well with SMSbump, although I think the admin interface would can be better. The live support chat they use on the admin panel is very weak, for example if you open a new tab, the chat will be disconnected. With that being said, the tool and the support team are very helpful (Rein and Howell), they are very responsive and patients, and would connect to your store and fix any issue you will have. I recommend installing the app.

Baros Leathers (Israel)
Israel
11 days usando a aplicação
29 de julho de 2021

Great app, we deliberated which review app to go with for a while, glad we went with Yotpo. Features work well, the ability to integrate it manually was perfect for us. Thank you.

Pretty Old
Estados Unidos
11 days usando a aplicação
9 de junho de 2022

I was referred to this app by winningwithshopify.com, we are early doors so not quite 5 stars but Djan at Yotpo has made a great first impression with the help and tech support. Gave our site a quick tweak to get it spot on.

Tern Bikes UK Store
Reino Unido
9 months usando a aplicação