Avaliações (7 070)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de novembro de 2024

Easy to use and setup, powerful. We saw our conversion rate dramatically increased since we started using the app.

Kure Bazaar Paris
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

It’s great to hear the app’s made such a positive impact on your conversion rate. Thanks for sharing your experience!

18 de dezembro de 2024

super helpful via live chat. Fixed the issue in minutes.

Baaby
Austrália
Quase 4 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for sharing your review!

24 de outubro de 2024

Responded to my enquiry straight away with a solution. Reymond was very helpful. I would prefer yotpo over loox as yotpo looks more professional on the website and and they have more features like questions and answers people can go through. making it like a social forum on the product.

Double Bay Cosmeceuticals
Austrália
Mais de 2 anos usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

It’s great to hear Yotpo’s features and professional look made such a difference for you. We appreciate the feedback!

21 de novembro de 2024

Yotpo is a great app! It is easy to use and works great with our website. And the customer service is amazing, when I had troubles getting the star badge on my website I reached out and a lovely person from customer service went through the effort to put the code in our website for us and was a massive help. Highly recommend getting this app as not only will you have a great tool for your business but an amazing team behind it who are there when you need them.

The Little Ikigai
Austrália
23 dias usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

It’s awesome to hear you’ve had such a smooth experience with both the app and the support team! Thanks for the great recommendation!

1 de novembro de 2024

Excellent app and customer service is top notch! Anytime I need assistance the reps are always there and can count on results. Recently I worked with Mitch on getting reviews added to my homepage as a carousel and was having difficulty after following the instructions and when I reached out to Mitch he fixed the issue in less than a day. Thank you again!

Ari Apparel
Estados Unidos
Aproximadamente 1 ano usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

Great to hear everything worked out so quickly! It’s awesome when you can count on support to get things done fast. Thanks for sharing your experience!

10 de novembro de 2024

Had a problem that needed coding done. Representative helped to fix the issue. Thank you!!!!!!!! 10/10 rating for customer service.

Personal Care Nourishment
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for the amazing rating!

5 de novembro de 2024

Super helpful team, I have never experienced support like it - I have received around the clock assistance for an issue we had on our account both Ruzsel and Jeffrey have been outstanding, following through to resolution. Great platform with an excellent team.

Skin Rocks
Reino Unido
Mais de 1 ano usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

Thanks for sharing your experience!

7 de novembro de 2024

I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.

The Soap Coach
Reino Unido
8 meses usando a aplicação
Questão respondida por Yotpo 24 de janeiro de 2025

Glad to hear the issue was resolved! Thanks for sharing your experience!

22 de novembro de 2024

Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.

Ciao Imports - Authentic Specialty Foods
Estados Unidos
Quase 2 anos usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

Thanks for sharing your experience!

9 de janeiro de 2025

Delighted with this app. Customer support is amazing also and very efficient.

Steph Kilkenny
Irlanda
10 meses usando a aplicação
Questão respondida por Yotpo 25 de janeiro de 2025

So glad to hear you're enjoying the app! Thanks for sharing!