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Great app and customer service. I had trouble with showing my star rating on products due to my theme being customised. Mitch helped me out and got it working
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Great customer service
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Great experience with this app overall. No complaints. Thanks to a guy from support team - Jeorge Kenneth V, that helped solve multiple issues multiple times. Thanks!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
Thank You Wendyle for your quick response in excluding a list of order numbers we sent through from receiving a review request.
Doner was great helping me resolving my issue asap. i am loving the app so far. weldone
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I used the online chat for some support with installing a all reviews page and the help was excellent - speedy and a great service by Arven. Thank you!
Update: I have since requested support for resolving a display issue and Arven sorted this very quickly for me :)
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Joian Z helped me out with an issue we had, really quick and efficient. Massive thanks!!
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Sometimes there are challenges to no-code implementation but their support is responsive, for example, Arven assisted me today in implementing Reviews Widget on the Homepage which was a custom modification.
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Just got the app and has been great! Needed help adding star rating and thanks to Doner P. we got it up in running! Customer service has been great so far!
update: we had to update our theme to the latest version so we had to re-add the star ratings. Ruzsel J was super helpful and fixed the problem
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