Avaliações (6 934)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
16 de outubro de 2023

The worst customer service. Downloaded this app and uninstalling it just as fast as I did because of the crappy support I just got from Joian Z. You need to do better. Loox works just as fine even better and cheaper. Your prices are not cheap and to get such unhelpful support is a shame.

AMEKANA
Estados Unidos
3 days usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you several times, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.

9 de janeiro de 2024

Rhenant was fast, thanks.

Hevoluta
Itália
1 day usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thanks for your feedback, we really appreciate it.

14 de janeiro de 2024

Mr. Ruzsel John N, the agent, consistently demonstrated an unwavering commitment to providing assistance whenever I required support. His prompt and effective resolution of all my concerns showcased a commendable level of professionalism, and I am grateful for his invaluable contributions.

Sqweegee
Estados Unidos
About 18 hours usando a aplicação
Questão respondida por Yotpo 19 de janeiro de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

13 de agosto de 2023

I had some challenges with setting up Yotpo on my Shopify store, but Ruzsel J. swiftly resolved them within minutes. His efficiency and dedication are commendable. He truly deserves success within the platform.

ShopX
Estados Unidos
1 day usando a aplicação
3 de outubro de 2023

Appreciate the support. Staff is quick to reply. Thanks, Doner for the help.

Lovability
Estados Unidos
12 days usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

We appreciate your feedback, thank you!

Editado a 11 de setembro de 2023

John G was Awesome!! Helped so much

Celesky Designs
Estados Unidos
3 months usando a aplicação
25 de outubro de 2023

great support, thank you so much Rhenant - you've helped me alot!

Genetic Labs Australia
Austrália
15 days usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

14 de setembro de 2023

Good service from Ruzsel John N

Havenly Decor
Estados Unidos
5 months usando a aplicação
19 de setembro de 2023

Great Service and John B rocks!

MERME Berlin
Alemanha
Over 3 years usando a aplicação
29 de setembro de 2023

Echt super Support. Ich bräuchte eine einbindung in den Shop und der Support von Doner P. war sehr schnell und kompetent. Danke

Angelherz
Áustria
3 months usando a aplicação
Questão respondida por Yotpo 28 de novembro de 2023

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!