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Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !
We appreciate your feedback, thank you!
I love this app. So user friendly and the support is awesome! They uploaded my other reviews seamlessly.
Very easy installation instructions and it integrated very well with my existing store. I would definitely recommend this app.
Great experience so far. Have just started using the App so time will tell regarding results but so far setup up has been easy and straightforward. Great super speedy service for any issues experiences (thanks Mau).
Hey there! So happy to hear you are enjoying your experience with Yotpo so far. Thanks for the feedback :)
I have used Yotpo on my website for about a year now. Before I had a place for customers to leave reviews business was lacking in the products sold dept. Reviews are a must these days. Since I started using Yotpo, the reviews have picked up and my business has too! I know its one of the first things I check when buying products online. Today I opened up a store on a different platform and I wanted to keep my reviews, but I could not figure out how to get them to follow my change. After fooling with it for a few days I broke down and ask Yotpo for some help. I received instructions on what to do not long after I asked for help. Well, I still couldn't figure it out. So Paulo wrote back and offered this for me. He promptly fixed my problems in no time. I have to say, the response time to my email was fast, courteous and willing to go that extra mile to help in any way he could. Thank you Paulo!
Hi there! Thank you so much for leaving a review, we really appreciate your feedback and are glad to hear we're hitting the mark on customer support and service!
This app works really well with no issues. They have a super responsive customer service. Was able to get my Etsy reviews transferred over relatively quickly. Thank you, Mary!
Ed was very helpful and patient! :) Looking forward to getting everything set up as soon as possible!
Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.
A really good APP, easy to use and helpful, when i having problem, i can always ask them help, great customer service, thanks
We were looking for a review app that also was proactive and sent review request. Yotpo fit the bill perfectly and that customer support is beyond amazing. Danreb went above and beyond and helped us get setup on our shopify store that had a difficult theme integrate with.