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Great and quick responsive customer service! Direct in chat available deffinetily recommend this app if you are looking for a good review widget for you're brand
I was considering switching to Yotpo for a few months and finally took the plunge. Very happy with the decision. Plus, the customer service has been amazing with any inquiries I've had. Shout out to Josephine for just giving me a 5 star helping hand!
Hi there! Thank you so much for taking the time to leave a review, we're so happy to hear our customer support team was able to help!
Doner was an excellent agent, he assists me very well and your product is perfect for reviews :D
I really recommend it
Thank you for sharing your thoughts with us!
I had a problem with integration and a small error that ruined my theme.
Ruzsel came on board in less than 5 minutes and fixed it for me with a big smile.
Highly recommended.
Now: They solved all my problem.
Thank you so much Now: They solved all my problem.
Thank you so much
Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.
Thank you for taking the time to leave this review. We are constantly working on our pricing and package options in an effort to provide the best solution for businesses at each point in their journey. However, we understand that it's not always the right fit for everyone. Our customer support representative has already contacted you to try and find the best fit for you.
Great app for less cost. Rhenant helped me with setting up Visual UGC on our product pages in Shopify.
This app is EVERYTHING! Its makes collecting reviews so easy and seamless. I couldn't be more thrilled with Yotpo.
I installed this app so I could begin obtaining customer reviews on my web site. It was very easy to set up, but I ran into a little snag cutting and pasting the code to make the stars show up on my products. I contacted support, and Pauline and things fixed in no time.
So far, things are working very well, and the customer support has been great. Thanks for making this app, and for your help!
Hi 4 Left Turns, thanks for the great review! We are glad to hear that our Customer Service is meeting the mark when it comes to providing great support for our customers. Keep enjoying Yotpo!
I had some problem with setting the theme, but Don was extremely helpful, he did from A to Z to complete it for me, really appreciate his kind, thank you so much again Don, and thank you Yotpo too!