Avaliações (7 068)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 91% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
27 de janeiro de 2021

Nice and excellent app. We can get the customer review, reminder mail, review on mail, onsite and many more features that are excellent

Filter Me
Estados Unidos
6 days usando a aplicação
8 de setembro de 2020

Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.

Versus Tires
Estados Unidos
6 days usando a aplicação
Editado a 1 de junho de 2022

GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!

Pitod
Reino Unido
About 4 hours usando a aplicação
18 de maio de 2020

This is the first time we have had reviews on our site, having looked at all the feedback from previous users we went with Yotpo, it was the right decision, it's easy to use and the support is great. We had a few technical issues, and Paul helped us straight away to get everything looking the way we wanted. Great job Yotpo!

Brownstone London
Reino Unido
6 days usando a aplicação
2 de março de 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Glitter and Gem Jewellery
Reino Unido
About 4 hours usando a aplicação
10 de março de 2021

I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly

Knoll Glen
Estados Unidos
About 4 hours usando a aplicação
Editado a 16 de julho de 2021

Customer service is terrible and the app is not performing well.
The guidelines are unclear and Customer Service further confuses customers. For the majority of them, are not familiar with their company policies and have language barriers I think. They are super slow and just send out links to clients for you to get by. Becarefull, you might lose money dealing with them, time and energy. They are not helpful at all. I'am not talking about one experience, most of their agents offer poor customers service. Something smell fishy with them. There is no transparency, they are hiding information to people.

Tote Addicts
Canadá
5 days usando a aplicação
Questão respondida por Yotpo 30 de setembro de 2021

Thank you for leaving your feedback. Firstly, we'd like to apologize for any inconvenience you may have experienced. After looking into your case, a customer support agent has reached out to you in order to assist you but unfortunately, we have not heard back from you. If you are still experiencing any lingering issues, please feel free to reach out at any time and we will do our best to help.

11 de junho de 2020

Easy to install while being robust and flexible. Great to see the reviews start to stream in! The reviews add instant legitimacy and the app saves me the time of having to hunt down customers.

TD Athletes Edge
Estados Unidos
5 days usando a aplicação
18 de fevereiro de 2018

Very nice service. I am definitely forwarding this to my friends.

Myla Farm To Door
Estados Unidos
5 days usando a aplicação
20 de abril de 2015

Amazing apps for Shopify store. Great works!

Shopify Vietnam
Vietname
5 days usando a aplicação