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Nice and excellent app. We can get the customer review, reminder mail, review on mail, onsite and many more features that are excellent
Still setting it all up, mainly commenting on the customer service. Been on the chat with them a couple times while setting up, they're quick to answer with helpful information. Wish more companies were like that.
GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!
This is the first time we have had reviews on our site, having looked at all the feedback from previous users we went with Yotpo, it was the right decision, it's easy to use and the support is great. We had a few technical issues, and Paul helped us straight away to get everything looking the way we wanted. Great job Yotpo!
I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now
I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly
Customer service is terrible and the app is not performing well.
The guidelines are unclear and Customer Service further confuses customers. For the majority of them, are not familiar with their company policies and have language barriers I think. They are super slow and just send out links to clients for you to get by. Becarefull, you might lose money dealing with them, time and energy. They are not helpful at all. I'am not talking about one experience, most of their agents offer poor customers service. Something smell fishy with them. There is no transparency, they are hiding information to people.
Thank you for leaving your feedback. Firstly, we'd like to apologize for any inconvenience you may have experienced. After looking into your case, a customer support agent has reached out to you in order to assist you but unfortunately, we have not heard back from you. If you are still experiencing any lingering issues, please feel free to reach out at any time and we will do our best to help.
Easy to install while being robust and flexible. Great to see the reviews start to stream in! The reviews add instant legitimacy and the app saves me the time of having to hunt down customers.
Very nice service. I am definitely forwarding this to my friends.
Amazing apps for Shopify store. Great works!