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Great app! Wish it can be a little more affordable so I can use my reviews and transfer them to Google. Other than that, Ronnel R was very fast and attentive to my needs to install my reviews to my product page. I tried doing it myself but I could't figure it out. He came in and installed it correctly in minutes. Will def be using more of this app for my small business.
I just add the app to my shop. The installation was easy and I got help from a support agent called Manny who was really helpful.
Just bad and not capable with bad codlings that will destroy and make mess of your site entirely.
Will not recommend for any one.
We're sorry to hear that you're experiencing issues with our Reviews product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
Very fast response time. Answered most of my questions. Was hoping for more clarity around auto-review sending.
I ended up not using it because it wasn't what I was looking for BUT they were extremely helpful! They went above and beyond.
Mark the support agent was super helpful! He provided a lot of help with publishing the review widget on top of my custom theme. Very professional. Will highly recommend it.
Seems and feels like a good platform. Very easy to customize and find support for online. Problem is the pricing is not very small business friendly. You're looking at hundreds of dollars per month in subscription fees for just a few hundred orders. There are better alternatives for small businesses to work with and grow on.
You just can't uninstall this shit without coding. This app should be banned!
Prompt and helpful customer service. The support assistant I got in touch with via Live Chat was very kind and answered all my questions in a timely manner. The app is packed with so many useful features too!
Awful. You can't see how the app would show in-store. When you want to delete it, you have to give Yotpo permission. Very hard to use and even harder to get rid of
Thank you for your feedback — we're sorry to learn that you're experiencing difficulties with our Reviews product. Our support team has contacted you for a product call, but we have not heard back. Please reach out to us so that we can better understand the issue and provide assistance.