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I have Yotpo on both my websites and it works well for me. I did have an issue recently with what appeared to be bots adding a thumbs down in high volume to many of my reviews, because of the nature of many of my products (in person and 1 to 1 classes) I know they are not genuine. Yotpo did resolve this for me with a workaround so overall I have been very happy.
Glad to hear the issue was resolved! Thanks for sharing your experience!
Reymon Alvero was extremely helpful. Solved my problem and kept me from cancelling my service. Very grateful for his help.
Thanks for sharing your experience!
I would have given this a 4.5 if given the option... the only reason I didn't give it a five was that it took a little bit of running in a circle before the issue was resolved. Thanks to Ethelbert Santos, it finally was resolved. It may have just been a communication issue. Otherwise, I highly recommend this app and the one for email/sms. Good job Ethelbert!
Thanks for sharing your experience! It’s great to hear the issue was resolved, even if it took extra time. Appreciate the feedback and recommendation!
Vien E. was so helpful and patient till my problems were solved. Thank you so much!
Working quite well. Ruzsel John & the support team have also very helpful with questions that arise.
We’re preparing to launch one of our stores in the Canadian market and needed help remapping reviews on our product pages. Ethelbert was incredibly knowledgeable and helpful throughout the process! Yotpo’s customer service team has been fantastic—thank you for the support!
That’s fantastic to hear! It’s great when support is knowledgeable and makes the process smoother. Thanks for sharing!
Ruzsel J has been super helpful from the Support team. Each time makes the experience seamless!
Thanks for sharing your positive experience!
Great app with an efficient customer service. A special thank you to Doner P for helping us with an issue. It has been a lovely experience and I highly recommend the Yotpo app.
Thank you for your feedback! We’re glad to hear the app and support have been great for you. Appreciate the recommendation!
The highest standard of customer service! I can’t say enough good things about Reymon N. and this company! Such swift and steadfast support.. he saw me all the way through on every detail of my needs. Beyond impressed and grateful!
It’s amazing to hear how well the team supported you! Thanks for sharing your experience!
Arven is great super helpful and very knowledgable. Recommend 100%
Thank you for the recommendation! We appreciate it!