Avaliações (6 937)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
25 de janeiro de 2021

I utilize yotpo for my site reviews, and it’s been great. Being able to offer coupons in exchange for reviews has helped get customers to leave a review. I had to recently reach out to customer service because I changed my Shopify theme. Junalou was fantastic in getting my widgets back in order, and they were very quick to help me. I am so grateful for the positive experience!!

The Teal Bandit
Estados Unidos
Over 5 years usando a aplicação
Questão respondida por Yotpo 26 de janeiro de 2021

Thank you for your review. We're happy to hear you've had such a positive experience with our customer service.

Editado a 3 de junho de 2020

Love this app. Incredibly easy to install :) We are also very happy with the technical support we receive from Yotpo team! They have been timely and courteous in response to our customization requests. Keep up the great work!
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UPDATE: Still going strong with Yopto. The support team has been incredibly responsive and we're VERY appreciative of their support!!!

Zyderma
Canadá
Over 5 years usando a aplicação
9 de novembro de 2020

Anne from Customer Support is an absolute superstar. She was able to help with my query of grouping reviews for product bundles with extreme efficiency and professionalism. Unprecedented CS, for a great Shopify app. Thank you once again Anne!

Silentmode
Hong Kong, RAE da China
Over 5 years usando a aplicação
Questão respondida por Yotpo 9 de novembro de 2020

Thank you for leaving a review. We're pretty huge fans of our customer service team as well, and we'll definitely pass on your kind words to Anne.

Editado a 6 de setembro de 2023

Jeorge helped me greatly in updating my site with the reviews badge after i updated my theme and it disappeared. He also helped me import reviews via the Yotpo template so i could add my Ebay reviews to my shopify site.
Great support! Thanks again guys!

Ladybugfeet Jewelry Designs
Estados Unidos
Over 5 years usando a aplicação
15 de julho de 2022

Appreciate all of the quick help to resolve my issue! James nailed the problem and i can now move on.

GoofBoard
Estados Unidos
Over 5 years usando a aplicação
Editado a 1 de julho de 2020

Have been using this app since we began with Shopify. There has never been an issue with it and their customer support team has been nice to work with! I believe that having these reviews have led to further sales from customers who see what others have to say.

Peace of Cloth
Estados Unidos
Over 5 years usando a aplicação
23 de março de 2023

James was very patient and was able to fix any issue I had with ease in a timely manner. Thanks James!

Dawna Marquette Jewelry
Canadá
Over 5 years usando a aplicação
6 de abril de 2023

Very helpful. I did change apps and am no longer using, but good customer service until I did. Thank you.

Longevity Power
Estados Unidos
Over 5 years usando a aplicação
Editado a 8 de agosto de 2023

Yotpo works great, and any issues we had were quickly resolved by the team. I just had more things I needed help with, and Ronel R was able to help me out. He kept me in the loop with updates, and we had a meeting to discuss my issues. He was incredibly helpful.

Adesso Man
Canadá
Over 5 years usando a aplicação
Editado a 24 de junho de 2023

Outstanding and patient customer service chat support agent! John B. is very knowledgeable and helped me super fast and efficiently!

MIRACLE BODY NUTRITION
Estados Unidos
Over 5 years usando a aplicação