Yotpo Product Reviews & UGC , 6 872 avaliações

Avaliação geral
4,8
Pontuação por nível de classificação
  • 92% das classificações são de 5 estrelas
  • 4% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
14 de maio de 2024

John G. was great! He made the changes I asked very quickly. It was a pleasure working with him. Thank you so much John.

HarperCrown
Estados Unidos
Almost 5 years usando a aplicação
18 de março de 2024

Arven was super helpful and easily (and quickly) solved a question I had re: adding review ratings onto our main shop page. Yotpo in general has been amazing to work with!

Emi's Garden
Estados Unidos
About 1 year usando a aplicação
8 de abril de 2024

Customer support is very helpful in aiding the implementation of the review widgets. John G. aided me in quickly making changes and implementing on the home page.

Floorplan Rugs
Estados Unidos
About 3 years usando a aplicação
Questão respondida por Yotpo 12 de abril de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

18 de março de 2024

So far so good. What I like about Yotpo is that unlike other review apps, it sends review requests to new customers who have never interacted with my store before. With other apps, I have to ask the customer to resubscribe for them to receive a review request if they have already unsubscribed to emails from these apps.

The customer service has been great as well. Especially Ruzsel J who installed a code for me when I told him that I was at my wits' end about something.

Quikmat
Austrália
About 2 months usando a aplicação
6 de março de 2024

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
Estados Unidos
Over 7 years usando a aplicação
26 de março de 2024

Works great, appreciate the assistance by Doner P to seamlessly transition widgets and info from theme to theme when we do changes.

House of Dim Sum
África do Sul
Over 3 years usando a aplicação
10 de maio de 2024

Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!

VMR Paints
Estados Unidos
About 5 years usando a aplicação
16 de maio de 2024

Yotpo is a game-changer for our e-commerce store! Since implementing it, we've seen a significant increase in both the quantity and quality of reviews. The automated review request feature saves us time, and the ability to moderate and respond to reviews ensures we can address any concerns promptly. Plus, the social sharing capabilities help us amplify positive feedback across multiple channels. It's a must-have for any online retailer, i like Doner p work he help all time!!!

bestsupplementstoreus
Estados Unidos
3 months usando a aplicação
9 de abril de 2024

So far my experience with Yotpo has been excellent. I had an issue recently which I did not know how to resolve. Mitch quickly got in touch with me, and helped me to resolve this. His instructions were clear and easy to follow. I'm very happy so far with the service

nequalsone
Nova Zelândia
3 months usando a aplicação
Questão respondida por Yotpo 12 de abril de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!

20 de fevereiro de 2024

I am super happy with the support given by Rhenant. He helped me with the issues, fix the new widget on our website. and he was very kind as well

Depuravita
França
Over 2 years usando a aplicação
Questão respondida por Yotpo 7 de março de 2024

Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!