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EXCELLENT customer support experience! Thessanyl, specifically, went above and beyond, was so patient, thorough & helpful. Highly recommend!
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My Customer Service team and I are happy with the Yotpo Subscriptions app. Sheen helped us migrate from our previous subscription platform and was very easy to work with and highly knowlegeable. The switch was mostly done on his end and the tool allowed me and my Dev team to easily work on the front-end design side of things. Administering the program is easier on us and helping our customers is easier for my Customer Service team. Next, we'll be working on strategies for improving the program and expanding our reach with our Customer Success Manager. Overall, this has been a smooth and fruitful switch.
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Quick response and got our edit quickly done and with fantastic communication. We have had a better user experience ever since.
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I needed tech support to help get the widget on my home screen. Thessenyl and her team amde sure it happened. Expect about a week turn around. It will get done!
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helpful customer support. Special thanks to Roland from the support team, very helpful and professional thank you so much
Great customer service and support. We just rolled out subscriptions and love Yotpo. Thessanyl was amazing at helping me get this launched properly within minutes. Really easy platform to use and would recommend to anyone.
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Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!
Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.
Orland also very helpful on the support chat.
Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.
Great customer service! Thessanyl was super helpful in troubleshooting some code issues I was having. They helped me within a few minutes, and the problem got fixed right away.
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Find these tools easy to use. But when I have needed to get help - the team are great. Roland super helpful today. He understood my question quickly and resolved. :)
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