Arvostelut (189)

Kokonaisarvio
4,7
Lukumäärä luokitustasoa kohden
  • 89 % arvioista on 5 tähteä
  • 3 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 4 % arvioista on 1 tähteä
16. heinäkuu 2023

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
Yhdysvallat
11 kuukautta sovelluksen käyttöä
Yotpo vastasi 18. heinäkuu 2023

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

24. kesäkuu 2024

James migrated our subscriptions over. James is patient, understanding and very helpful in also showing/educating me where to find information. He communicated at every step of the process to ensure I understood the process. Prior to any changes, publishing or going live drafts were sent to me to approve. Fabulous communication from James and team from the word go. I'm very fortunate to have James and team support.

YOTPO have excellent support team, all polite, kind, professional and friendly.

I set up the free shipping by myself thanks to the links for me to learn and prompts as completing each step.

Thanks champs

ROAR LIVING ™
Australia
3 kuukautta sovelluksen käyttöä
Yotpo vastasi 26. kesäkuu 2024

Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.

3. toukokuu 2023

I'm only starting to build my subscription base now, but this app has been perfect so far, especially for the fact that I am on the free subscription! I really do recommend it, it looks great within my design on the store and is really easy for the customer to choose their subscription rate. I have just had my first issue where a customer forgot to add the shipping and the chat assistant fixed this for me, was super easy and Roland M was a great help! Thanks team, keep up the great work!

Zilch
Australia
11 kuukautta sovelluksen käyttöä
Yotpo vastasi 1. kesäkuu 2023

Thank you for sharing with us!

1. joulukuu 2022

We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!

Zelos™ Authentic Greek Artisan
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Yotpo vastasi 18. tammikuu 2023

Thank you for writing a review — we value your feedback.

27. kesäkuu 2024

James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.

Huge Supplements
Yhdysvallat
2 kuukautta sovelluksen käyttöä
Yotpo vastasi 1. heinäkuu 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!

9. joulukuu 2022

Beim Einrichten gab es Probleme, diese wurden sofort vom Support gelöst. Ich weiß nicht wo die Firma sitzt, aber zu deutschen Zeiten um 01:30 wurde alles direkt inklusive Screenshots beantwortet & für mich geregelt. Andchließend habe ich sogar den Mitarbeiter via Mitarbeiter/Gastzugang hinzugefügt. Da braucht ihr euch keine Sorgen zu machen.

Mein Supporter hat mir auch anschließend noch zwei weitere Fragen beantwortet, inklusive Beispielen.

Mein Support hieß Roland.

Alles sehr hilfreich.

Zum System: Sieht gut aus & für den Preis optimal. Viele andere Systeme wollten viel zu viel Geld von mir, vor allem bei der kostenlosen Version; nehmen die teilweise Gebühren bis zu 5000€

Hier ist alles entspannt (bis zu 500€/Monat) alles kostenfrei & ab dem 501€ zahlt man nur noch 1%y

Ich bin sehr gespannt.

DMNASS
Saksa
9 kuukautta sovelluksen käyttöä
Yotpo vastasi 18. tammikuu 2023

We appreciate your feedback, thank you!

25. helmikuu 2022

My company was fortunate to work with Team Yotpo on their subscription service. I was impressed with the team's domain expertise, professionalism and quality communication. The app works great and is very user friendly. Kiki Milk's subscription service is doing better than expected and we're very appreciative of Yotpo's efforts. 5 stars without hesitation.

Kiki Milk
Yhdysvallat
9 kuukautta sovelluksen käyttöä
Yotpo vastasi 5. kesäkuu 2022

We are honored to be part of your brand's journey! We strive to continue the great communication and provide you with the best service possible!

10. maaliskuu 2023

Big shoutout to Thessanyl. Great support. Solved my issue in less thank five minutes. well done thanks

Emerald Blend
Uusi-Seelanti
9 kuukautta sovelluksen käyttöä
Yotpo vastasi 12. maaliskuu 2023

Thank you for writing a review — we value your feedback.

11. huhtikuu 2023

Roland was so helpful and helped me make my account page have a button to manage subscriptions. Make sure you do this too!!!!

Wilderness Poets
Yhdysvallat
9 kuukautta sovelluksen käyttöä
22. tammikuu 2023

Had a little issue with Subscription showing the widget twice on a product page. One of the chat customer service reps Happy helped me out and was resolved in minutes.

Highly recommend Yotpo subscriptions and all other Yotpo services.

Bangn Body
Australia
9 kuukautta sovelluksen käyttöä
Yotpo vastasi 23. tammikuu 2023

Thank you for writing a review — we value your feedback.