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I just signed up for the app and was having some trouble started. Jiemer John P was such a help to diagnose the issue. After it was resolved, I still was not seeing the subscriptions on my website. He made the suggestion to use a different browser and yup, that was the issue. Thanks so much. I am really excited to be using this service.
Thank you for your warm words! We are so happy that we could help you diagnose the issue and we are happy to see you grow with Yotpo Subscriptions :)
Amazing & fast support team - I am not a coder but was able to quickly set up the app in shopify. Love it!!
Thank you for your review! We are glad to hear that you enjoyed our excellent customer support. We hope you are enjoying our app as well.
just subscribed. like how easy it is to set up and get support. Irwin was super helpful and patient. Will post updates if something changes.
Thank you for sharing your thoughts with us!
Please help trying to launch it's supposed to be for free but unable to launch 1st subscription without giving our company admin access . Per Yotpo representative they would need me to add them with Admin Access and permission unable to do this! I have cancel and removed this app. Please be careful Shopify Store owners.
Hi there, we’re sorry about the issues you had using the app!
Just to clarify, the app is definitely free to use, and Yotpo only needs access if a merchant wants us to perform an action on their behalf; our team offered that as an option so we can investigate where you’re having an issue, but it’s not required.
I see that our team reached out to support you via email, and we’re still able to help if you need it! Just let us know if there’s more we can do. Thanks!
I don't have long-term experience with this app (downloaded it JUST today), but I am already feeling good about it thanks to the chat support. I reached out to the chat support and was immediately helped. Thessanyl quickly resolved my question, and I'm now able to continue preparing my subscription launch. I'll return in a few months to review once I have more experience using it.