Yotpo Subscriptions , 122 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 89% delle recensioni ha 5 stelle
    109
  • Il 2% delle recensioni ha 4 stelle
    3
  • Il 2% delle recensioni ha 3 stelle
    2
  • Il 1% delle recensioni ha 2 stelle
    1
  • Il 6% delle recensioni ha 1 stelle
    7
7 aprile 2023

Just started with this app and well the support is very spot on. So far for an admin it is taking so long to find the function I need to assist customers. We came from Recharge which has an excellent back end for Admins even the timeline for each subscription is easy to read- no excel to down load. When a customer needs help to "ship now" I had to reach out to support to figure it out. It would be helpful for R&D to do UX testing for the actual day to day functionality.

Juice Beauty
Stati Uniti
Circa 2 mesi di utilizzo dell’app
4 agosto 2022

The setup was easy, but emails are not being sent out to customers. Support tried to help but ended on radio silence after a week of trying. Maybe specify this is a beta app.

Pod Accessories
Stati Uniti
Circa 2 mesi di utilizzo dell’app
Yotpo ha risposto 5 agosto 2022

Thank you so much for flagging this with us and we are so sorry that your experience has been less than optimal!

We are reaching out to you now to see how we can help rectify the issue and ensure you have a good experience with Yotpo Subscriptions.

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