Yotpo Subscriptions , 161 recensioni

Valutazione complessiva
4,7
Numero di recensioni per livello
  • Il 91% delle recensioni ha 5 stelle
  • Il 2% delle recensioni ha 4 stelle
  • Il 2% delle recensioni ha 3 stelle
  • Il 1% delle recensioni ha 2 stelle
  • Il 4% delle recensioni ha 1 stelle
25 novembre 2023

Setting up my subscription program was a breeze. ran in to an issue though with my display boxes on my website showing comma's instead of periods for the prices. hit the chat box and Roland assisted me and fixed the issue. He had to enter my shopify back door to get it done but was willing to and got the issue fixed! As a business owner i run in to issues often and normally IT is not helpful. Roland is by far the best IT person ive worked with in months. Solved out the issue in a timely manner and very nice to chat with. I had heard from a friend that Yotpo had great customer service. She was right! I have decided to use Yotpo apps for multiple things now even if other apps have higher amounts of people using them. Cause i know if Theres a issue they will get it fixed.

Witchy Pooh's Exotic Teas & Herbs
Stati Uniti
Circa 2 ore di utilizzo dell’app
20 settembre 2023

Migration was great, very user-friendly for the customer and conversions are sharp as well.

Definitely smoother to use than Recharge and Bold. If you have yotpo rewards its a no brainer!

Looking forward to seeing how the team develops the app to have even more features and improvements. Yotpo is great for its simplicity, how its apps are all interconnected, but also how they roll out solutions that work and are simple, with no pointless features that sound great in concept but add too much complexity with little to no value.

Great job Yotop team, special shout out to Brandon and Randly, these guys are outstanding!!!!!!!

OTR Meals
Canada
3 mesi di utilizzo dell’app
Yotpo ha risposto 16 novembre 2023

Thank you for your valuable review. It gives us immense pleasure to learn that the migration process was a smooth and satisfactory one for you and that our app answers your subscription needs. we look forward to your future growth with us!

20 novembre 2023

Love the Yotpo suite of products. We love everything about the functionalities.

MOTIV-8
Stati Uniti
24 giorni di utilizzo dell’app
6 giugno 2023

We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S

SAVE ME FROM
Stati Uniti
9 mesi di utilizzo dell’app
Yotpo ha risposto 8 giugno 2023

Thank you for your feedback!

18 agosto 2023

These 5 stars are for the support I received from Radly and the escalation team. We ran into a fairly large snafu during migration, right before launch. Radly and team came up with a creative solution to really help us out of a bind. I am very grateful for the extra mile they went and looking forward to seeing our subscriptions in the wild, thank you!

We Love Skin
Stati Uniti
5 mesi di utilizzo dell’app
Yotpo ha risposto 4 settembre 2023

Thank you for your review! we are thrilled to hear our Migration Specialist assisted you successfully with an overall great experience from start to finish!

15 dicembre 2023

Good help assisstant for me to adjust the widget position, nice team!

TAPEBEAR
Stati Uniti
Circa 6 ore di utilizzo dell’app
8 maggio 2023

Great customer service! Thessanyl was super helpful in troubleshooting some code issues I was having. They helped me within a few minutes, and the problem got fixed right away.

Esker
Stati Uniti
11 mesi di utilizzo dell’app
Yotpo ha risposto 1 giugno 2023

Thank you for your feedback

11 giugno 2023

Easy to install and setup subscriptions for my store. They also have lighting fast customer service via chat. I had a design change that required some custom code, and Thessanyl was able to make the changes in minutes. Everything is great so far, thanks Yotpo!

Resynate
Stati Uniti
3 mesi di utilizzo dell’app
16 luglio 2023

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
Stati Uniti
11 mesi di utilizzo dell’app
Yotpo ha risposto 18 luglio 2023

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

18 luglio 2023

Awesome support team and very easy and user-friendly product. Really cannot fault it. For anyone starting up a subscription service, this is a great option.

Kings Seeds NZ
Nuova Zelanda
7 mesi di utilizzo dell’app
Yotpo ha risposto 7 agosto 2023

Thank you for taking the time to share your experience with us! we are happy to hear you are satisfied with our Support service and our product!