レビュー (166)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2024年5月30日

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
アメリカ合衆国
アプリの使用期間:約1ヶ月
Yotpoが返信しました 2024年6月18日

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

2024年4月15日

Best app ever. Best customer service. Thank you Thessanyl V for your help and support.

Bundles and Drops of Glam
アメリカ合衆国
アプリの使用期間:1年以上
2024年3月4日

I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.

Aeva Beauty
アメリカ合衆国
アプリの使用期間:5ヶ月
2024年4月3日

This app is awesome! it's really easy to use and it makes my business go 10X and also thankyu for thje great help and support Alex!

GIORGIONNO1967
オランダ
アプリの使用期間:3ヶ月
2024年3月6日

Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.

Number One Caviar
アメリカ合衆国
アプリの使用期間:約1年
2024年4月2日

Customer service is amazing! I was personally helped by Thessanyl, so quick to respond and so easy to deal with. Takes all the stress out of any issue. I was previously with Bold who would take up to 3 weeks to fix issues, moving to Yotpo was the best decision I have made!

Aglow
ニュージーランド
アプリの使用期間:7日
2024年3月12日

Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.

Nutrimuscle
フランス
アプリの使用期間:7ヶ月
2024年3月22日

Transitioning to Yotpo subscriptions was incredibly easy, thanks to Sheen Buhay and the migration team. They helped me every step of the way so that we didn't lose any of our current subscribers. I'm also very happy with the subscription interface, backend, and frontend that Yotpo offers. It's easy to work with and fits in nicely on our product pages!

All Y’alls Foods
アメリカ合衆国
アプリの使用期間:14日
2024年3月8日

Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!

Herbaland USA
カナダ
アプリの使用期間:約1ヶ月
2024年4月3日

Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you

The Pet Butcher
オーストラリア
アプリの使用期間:約1ヶ月