レビュー (187)

総合評価
4.7
評価レベルごとの件数
  • 評価の89%は5つ星です
  • 評価の3%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2023年4月7日

Just started with this app and well the support is very spot on. So far for an admin it is taking so long to find the function I need to assist customers. We came from Recharge which has an excellent back end for Admins even the timeline for each subscription is easy to read- no excel to down load. When a customer needs help to "ship now" I had to reach out to support to figure it out. It would be helpful for R&D to do UX testing for the actual day to day functionality.

Juice Beauty
アメリカ合衆国
アプリの使用期間:約2ヶ月
2023年3月4日

Excellent customer service experience. Very quick, and Thessanyl was able to outline the steps needed to resolve my issue. Thanks Thessanyl and I look forward to offering subcriptions to my customers with Yotpo

The Afro Hair & Skin Co.
イギリス
アプリの使用期間:1日
Yotpoが返信しました 2023年3月7日

Thank you for sharing your thoughts with us!

2023年5月3日

I have recently installed the app and so far the process of integration and use has been seamless. Irvin and the support team were very prompt and helpful in their responses, which is always good. My favorite part of the app is how easy it is to customize the UI. Look forward to my experience with Yotpo.

Mineral Project
インド
アプリの使用期間:約24時間
Yotpoが返信しました 2023年6月1日

Thank you and we are happy you're enjoying our app!

編集日:2022年7月8日

I switched from Assemble Subscriptions. Yotpo's support was terrific! They migrated all my subscription customers and plans in a day. They even customized the widget to my store without my having to ask and I couldn't be happier. Looking forward to working with Yotpo for a long time! Caroline's Dream

Caroline's Dream
アメリカ合衆国
アプリの使用期間:約24時間
Yotpoが返信しました 2022年7月13日

We're thrilled that you had such an excellent migration experience and we can't wait to grow together with you!

2022年12月16日

This app is very easy to install and easy to see. And Vergian was very kind and quick to support me in my problems. Thank you.

LifePlus Pet
アメリカ合衆国
アプリの使用期間:約8時間
Yotpoが返信しました 2023年1月18日

Thank you for sharing your thoughts with us!

2023年12月15日

Good help assisstant for me to adjust the widget position, nice team!

TAPEBEAR
アメリカ合衆国
アプリの使用期間:約6時間
2023年11月16日

Currency is not working with Shopify Markets Pro

Frontrow
アメリカ合衆国
アプリの使用期間:6日
Yotpoが返信しました 2023年11月19日

Thank you for sharing your feedback with us. We are sorry to hear that you encountered an issue with Yotpo Subscriptions. We would like to investigate the matter further and assist you in finding the solutions you require.

If you would like to proceed, we kindly request you to re-download Yotpo Subscriptions and open a support chat via the admin. We ensure that someone will attend to your concern immediately.

2022年8月5日

Einfache Installation und flexible Handhabung in den Sections der Product Detail Seite. Alle notwendigen Einstellungen sind da. Die Pläne sind logisch aufgebaut. Bin sehr zufrieden. Auch ein Lob an den Support, ein kleines Übersetzungsproblem wurde ruck zuck gefixt.

ZOEVA DE
ドイツ
アプリの使用期間:約3時間
Yotpoが返信しました 2022年8月5日

Wir freuen uns sehr zu hören, dass Sie eine gute Erfahrung gemacht haben und schätzen Ihr Feedback sehr :)

2022年6月26日

Good APP, very nice customer support, Jiemer was very helpful and guided me through many of my questions. He also helped me in store settings.

Pets Villa
イギリス
アプリの使用期間:約2時間
2023年11月25日

Setting up my subscription program was a breeze. ran in to an issue though with my display boxes on my website showing comma's instead of periods for the prices. hit the chat box and Roland assisted me and fixed the issue. He had to enter my shopify back door to get it done but was willing to and got the issue fixed! As a business owner i run in to issues often and normally IT is not helpful. Roland is by far the best IT person ive worked with in months. Solved out the issue in a timely manner and very nice to chat with. I had heard from a friend that Yotpo had great customer service. She was right! I have decided to use Yotpo apps for multiple things now even if other apps have higher amounts of people using them. Cause i know if Theres a issue they will get it fixed.

Witchy Pooh's Exotic Teas & Herbs
アメリカ合衆国
アプリの使用期間:約2時間