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Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly!
Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products.
Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question.
Highly recommend checking them out
Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.
Orland also very helpful on the support chat.
Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.
I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.
In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
Love this app. Simple to use, straight to the point and the customer team is very attentive and friendly throughout the process.
I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.
Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.
James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!
Best app ever. Best customer service. Thank you Thessanyl V for your help and support.
Their support is really helpful and responsive, especially Aleksandar V who helped us a lot with the settings.
Great support team, had an issue with the subscription page appearing twice, contacted the support team via chat and Christopher helped to fix the issue within 20 minutes! Thanks again!