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Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!
Radly and the migration team have been a huge help!
Sales promised the moon. Support made it very clear things would be done exactly to their script or it wouldn't be done at all. Miserable onboarding experience, and I'm still dealing with 20+ emails per day from confused customers.
That said, the app itself seems to work very well. Fresh signups have it easy as can be.
Trainz, We are glad to hear that you are enjoying our app. However, we are sorry to learn of your Migration experience. Upon a thorough examination of your case, we observed a mutual understanding of expectations between you, our Customer Success team, and the Migration team.
We would be happy to arrange a meeting with you to discuss the challenges you are facing and provide the best possible solution.
If you are interested in this proposal, kindly respond to your Customer Success Manager, and we will proceed from there.
The support team is helping. Thank you! Hope you all don't change in the long run.
Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.
Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.
Anfangs lief nicht immer alles glatt und die App hat ein bisschen Probleme mit dem Übersetzen von Sonderzeichen, z.B. ö, ä oder ß. Insgesamt ist die App aber sehr gut, funktioniert einwandfrei und der Kundenservice ist fantastisch. Thessanyl hat mir sehr geholfen und ist extrem freundlich und hilfsbereit. Danke!
We appreciate your positive feedback regarding our app and customer support!
Thank you for taking the time to provide us with your valuable insights, which we will take into consideration.
Our team has used and loved Yotpo Reviews and Loyalty for the past couple of years. We recently migrated over to Yotpo's subscription service and could not be more pleased with what we're seeing so far. We are excited to offer our consumers a more seamless and user-friendly experience. A very special thank you to Radly and Brandon for their time and attention on assisting us in migrating over from a previous partner. We are so appreciative of all your help and support!
Thanks a lot for your valuable review! we are proud and happy to hear that our platform works great for you and that you've also enjoyed our migration process and customer support!
Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly!
Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products.
Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question.
Highly recommend checking them out
Just transferred my subscriptions from Recharge to Yotpo. There were quite a few details that needed to be ironed out. Sheen took charge of my case and was very persistent, professional, and polite. The entire job was done well because of Sheen. I am happy with the Yotpo Subscriptions - clean, easy to use and integrates with Yotpo Loyalty. The customer service really was above and beyond for this one.
I had an issue and couldn't figure out how to add Yotpo to my home page. I contacted them yesterday night, in an 1h the problem was fixed. They were really helpful and quick to reply, thanks again !!
Thank you for your review! We are glad that the problem was resolved to your satisfaction.