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I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.
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Great and easy to use app for managing subscriptions. Excellet Customer support.
We appreciate your feedback, thank you!
In the live chat, Christopher C helped me get exactly what and where I needed super fast. I was seriously stressing about something and he helped me quickly and efficiently!
Thank you for sharing your review with us! Your feedback is truly valued. Our goal is to deliver exceptional customer experiences, and we're delighted to hear that we've made a positive impression.
Alex was fantastic at setting up the subscriptions to what I needed them to be. thank you
James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.
Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!
Irvin N was incredibly helpful with helping me troubleshoot and solve an issue I was having with making the Subscription App live on our website.
Super Support von Irvin N!
Jeffrey T help to configure the application. Very good product and useful.
We appreciate your feedback, thank you!
Thessanyl V outdid themself by helping me tremendously !
Amazing customer support, Irvin N was a major help in setting up my account. I'm very happy!