レビュー (186)

総合評価
4.7
評価レベルごとの件数
  • 評価の90%は5つ星です
  • 評価の2%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の4%は1つ星です
2023年7月16日

This app is as good as most, and better than many. But I just had a great customer service interaction (on a weekend, no less). Jerrah epitomizes prompt, knowledgeable customer service. In just a few minutes, we got to the bottom of the issue and solved it. Thanks Jerrah, and thanks Yotpo.

gfJules
アメリカ合衆国
アプリの使用期間:11ヶ月
Yotpoが返信しました 2023年7月18日

Thank you for your kind feedback! We are glad to hear you are enjoying our app and customer services

2023年5月3日

I'm only starting to build my subscription base now, but this app has been perfect so far, especially for the fact that I am on the free subscription! I really do recommend it, it looks great within my design on the store and is really easy for the customer to choose their subscription rate. I have just had my first issue where a customer forgot to add the shipping and the chat assistant fixed this for me, was super easy and Roland M was a great help! Thanks team, keep up the great work!

Zilch
オーストラリア
アプリの使用期間:11ヶ月
Yotpoが返信しました 2023年6月1日

Thank you for sharing with us!

2022年12月1日

We are using almost all of Yotpo's apps and couldn't be happier. They integrate seamlesly with our site and take into consideration our typeface and color choices. The help desk and customer care are really great, lately we worked with Jomar who quickly understood and solved the small glitch we had. Thank you Jomar!

Zelos™ Authentic Greek Artisan
アメリカ合衆国
アプリの使用期間:10ヶ月
Yotpoが返信しました 2023年1月18日

Thank you for writing a review — we value your feedback.

2022年12月9日

Beim Einrichten gab es Probleme, diese wurden sofort vom Support gelöst. Ich weiß nicht wo die Firma sitzt, aber zu deutschen Zeiten um 01:30 wurde alles direkt inklusive Screenshots beantwortet & für mich geregelt. Andchließend habe ich sogar den Mitarbeiter via Mitarbeiter/Gastzugang hinzugefügt. Da braucht ihr euch keine Sorgen zu machen.

Mein Supporter hat mir auch anschließend noch zwei weitere Fragen beantwortet, inklusive Beispielen.

Mein Support hieß Roland.

Alles sehr hilfreich.

Zum System: Sieht gut aus & für den Preis optimal. Viele andere Systeme wollten viel zu viel Geld von mir, vor allem bei der kostenlosen Version; nehmen die teilweise Gebühren bis zu 5000€

Hier ist alles entspannt (bis zu 500€/Monat) alles kostenfrei & ab dem 501€ zahlt man nur noch 1%y

Ich bin sehr gespannt.

DMNASS
ドイツ
アプリの使用期間:9ヶ月
Yotpoが返信しました 2023年1月18日

We appreciate your feedback, thank you!

2022年2月25日

My company was fortunate to work with Team Yotpo on their subscription service. I was impressed with the team's domain expertise, professionalism and quality communication. The app works great and is very user friendly. Kiki Milk's subscription service is doing better than expected and we're very appreciative of Yotpo's efforts. 5 stars without hesitation.

Kiki Milk
アメリカ合衆国
アプリの使用期間:9ヶ月
Yotpoが返信しました 2022年6月5日

We are honored to be part of your brand's journey! We strive to continue the great communication and provide you with the best service possible!

2023年4月11日

Roland was so helpful and helped me make my account page have a button to manage subscriptions. Make sure you do this too!!!!

Wilderness Poets
アメリカ合衆国
アプリの使用期間:9ヶ月
2023年3月10日

Big shoutout to Thessanyl. Great support. Solved my issue in less thank five minutes. well done thanks

Emerald Blend
ニュージーランド
アプリの使用期間:9ヶ月
Yotpoが返信しました 2023年3月12日

Thank you for writing a review — we value your feedback.

2023年1月22日

Had a little issue with Subscription showing the widget twice on a product page. One of the chat customer service reps Happy helped me out and was resolved in minutes.

Highly recommend Yotpo subscriptions and all other Yotpo services.

Bangn Body
オーストラリア
アプリの使用期間:9ヶ月
Yotpoが返信しました 2023年1月23日

Thank you for writing a review — we value your feedback.

2023年2月17日

Very good customer service on the chat. Irvin helped me fast, was patient and solved the issue. Would recommend this app

NutraBio Europe B.V.
オランダ
アプリの使用期間:9ヶ月
Yotpoが返信しました 2023年3月7日

Thank you for writing a review — we value your feedback.

2023年6月6日

We had a theme update and began receiving questions from our customers on how they could access and manage their accounts. I reached out to yotpo chat support and Happy Sheen Buhay assisted me in fixing this. It was a very seamless process to get our site up and working easily (without having to get my developers involved). I appreciate Happy S help in getting this done swiftly, seamlessly and effortlessly. Thank you Happy S

SAVE ME FROM
アメリカ合衆国
アプリの使用期間:9ヶ月
Yotpoが返信しました 2023年6月8日

Thank you for your feedback!