Avaliações (186)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 90% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 2% das classificações são de 2 estrelas
  • 4% das classificações são de 1 estrelas
27 de junho de 2024

James helped us perfectly with the migration to Yotpo Subscriptions. Very happy with his support.

Huge Supplements
Estados Unidos
2 months usando a aplicação
Questão respondida por Yotpo 1 de julho de 2024

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us!

30 de maio de 2024

I was initially excited to try Yotpo for the backend UA and the price point. However, after several attempts to onboard and migrate our subscriptions, we threw in the towel. The process became noticeably frustrating when the support inbox began sending auto messages after email replying my support member, only to be directed to open a help desk ticket. The communications just leave a lot to be desired. I hope you all can improve your communication and onboarding tutorials. If you're tech savvy or have very little in the way of products, or a simple subscription plan, they may be a good fit.

OHENE
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Yotpo 18 de junho de 2024

Thanks for sharing your feedback with us. Our team has tried contacting you to offer assistance, but we have not heard back after your reply. Please contact us at your earliest convenience.

22 de novembro de 2023

Yotpo Subscriptions offers the most customization options than any other service my company has used so far. It has been great with all of the different types of campaigns/sales we run. And the customer service is top-notch! Roland M. in specific has been so incredibly helpful and patient. I must have reached out about 15 times in a row and he graciously helped me solve every issue in a timely manner. I highly recommend Yotpo for all your subscription needs!

Capillus
Estados Unidos
12 months usando a aplicação
25 de fevereiro de 2024

Yotpo subscriptions is so much better than other sub apps. Also, their customer service is fast and friendly!

Their UI is better, easier, and faster to get up and running. Other apps take tedious work if you have a lot of products.

Roland M with Yotpo responded to my in app chat question within seconds and helped me beyond my initial question.

Highly recommend checking them out

Wiseharts
Estados Unidos
8 months usando a aplicação
4 de março de 2024

I have the best customer support through Yotpo when I experiencing an issue with my email newsletter, and I was helped from beginning to end and the best way possible. Totally the best service I've had and definitely feel more comfortable and confident using the platform.

Aeva Beauty
Estados Unidos
5 months usando a aplicação
20 de dezembro de 2023

Our team has used and loved Yotpo Reviews and Loyalty for the past couple of years. We recently migrated over to Yotpo's subscription service and could not be more pleased with what we're seeing so far. We are excited to offer our consumers a more seamless and user-friendly experience. A very special thank you to Radly and Brandon for their time and attention on assisting us in migrating over from a previous partner. We are so appreciative of all your help and support!

Angelic Bakehouse
Estados Unidos
7 months usando a aplicação
Questão respondida por Yotpo 28 de janeiro de 2024

Thanks a lot for your valuable review! we are proud and happy to hear that our platform works great for you and that you've also enjoyed our migration process and customer support!

Editado a 16 de setembro de 2024

Yotpo subscriptions are easy to set up and very intuitive. Their support team has been fantastic, Roland has been a massive help in working through some issues that we encountered when getting everything set up.

Orland also very helpful on the support chat.

Inglewood Coffee
Austrália
11 months usando a aplicação
Questão respondida por Yotpo 28 de janeiro de 2024

Thank you for your review! We are glad to hear that you enjoy using our app, and we appreciate your positive feedback regarding our customer support.

20 de junho de 2024

Jeffrey T help to configure the application. Very good product and useful.

Ahmad Tea
Reino Unido
1 day usando a aplicação
Questão respondida por Yotpo 24 de junho de 2024

We appreciate your feedback, thank you!

27 de agosto de 2024

I've just started with the app but so far so good. It's easy to use and looks nice on the site as well. I had an issue with set up and AJ was fantastic support!!

Scoops
Canadá
Questão respondida por Yotpo 29 de agosto de 2024

Thank you for writing a review — we value your feedback.

30 de novembro de 2023

Really great team over at Yotpo! Very helpful and always quick to respond. Integration with our online store is a dream come true. Super shoutout to Jerrah at customer service who has been incredibly helpful and saved me hours of stress! Really appreciate you all!

Baton
Estados Unidos
4 months usando a aplicação