Z08 ‑ Heatmap and Recording

I signed up but cannot log in. Password reminder throws error messages. There is no way to remove the app from my Shopify. I asked Z08's chat support to help me or remove the app from my Shopify. They have done neither. I've emailed them, too. I hope the app isn't slowing down my store. Either way, the experience with this app has been terrible.

Having used this heatmap and recording app for an extended period, I can vouch for its reliability and affordability. While it might lack the bells and whistles of pricier options, it does the job effectively and efficiently. One of its standout features is its responsive customer support, ensuring your concerns are addressed promptly. Moreover, the app's analytics feature provides valuable insights, helping me make informed decisions to enhance user experience and engagement. For a budget-friendly solution that doesn't compromise on essential features, this app is a game-changer. Highly recommended!

I use this app to analyse our customer experience which works very well! I love that I can really understand our customer's journey as they work their way on our site. Would be great if it could be billed annually.

Great app! Has all the features one would need. A must-have application for any business. It does not slow the store speed and has helped my store a lot. It helps me to record my site analytics and know how my visitors perform

Worked quite excellent, and was very usefull. However, since a couple of days, receiving bad gateway-errors when trying to open the Z08 heatmap and recording page. Tried uninstalling the app and reinstalling, but reinstalling gives the same error. If this gets resolved, I should give a 5 star review
UPDATE: app works again after reaching out to them, resulting in a 5 star-review.