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I needed a refund for a charge for the Zakeke app that was loaded in Shopify but was not used. The Zakeke support team quickly provided my refund of $39.99. I plan on using the Zakeke Designer at a later date. Very responsive and understanding support group.
This is a good app if you're looking for an app that let's your customers create customized products on your website. Love it.
I've used all of the product customizer apps on shopify - ALL of them.
This app beats them in every way. It loads faster, has better options, is easier to understand during setup, has excellent help manuals and support is pretty quick, looks good on the front end (includes easy theme editor to match it to your store so you don't have to fiddle with CSS and liquid files), is all around sleeker and less glitchy.
Thats not to mention the 3d preview option which for the speed and clarity of it is quite frankly ground breaking.
The real reason why I'm switching several of my shopify stores over to this? - The price. It is priced fairly and in a manner that they want you to grow and succeed. They aren't just trying to recoup their money, they see a long term investment in your functioning business as the better option than large outlandish fees.
Massively impressed with this app, i would recommend anyone who is current;y using another personalisation app sets aside an hour to test this out - its all you'll need!
I genuinely want these guys to become the biggest custom product app on the app store because they've done such a good job.
I was looking for an app like this for months, glad I found this one. The app is so easy to use, in the back end and the front end.
I love that the app is customisable exactly for your needs.
Integration is pretty seamless, I had one very minor problem with the code on my website and the support team helped with this immediately, they’re very fast, efficient and polite.
They are committed to constantly updating the app and making it better.
The Zakeke app has given me new hope for increased sales! Having vector art as an output will greatly reduce my production times. Many other customizer apps do not produce vector art, so this is huge.
I absolutely LOVE this app. The team continues to advance the features and make improvements. Using a customizer app is very advanced and takes a lot of work to implement each product on the back end of your store. The Zakeke app implementation is much more streamlined compared to other customizer apps.
Worth the money and the time. Great app!
I have tried many of the interactive product designers in Shopify for personalizing our prints. They all fell short in some way. Zakeke has been relatively smooth to use but what really sets them apart is their customer service. Each time I have run into something they respond ASAP. When there have been features that they aren't currently offering, they have worked them into their timeline and kept me notified about when to expect them. Looking forward to rolling it out site wide.
Nicola and the team really go out their way to help. We've used this app for 6-12 months now and would be lost without it.
Gives our customers brilliant flexibility within the shopify store.
The app is very responsive and so is the staff. There are other apps that do the same thing on shopify. But where this app sets itself apart is the staff that supports it.
Exceptional support team, who were able to resolve my issues very quick. The app integrates perfectly into our store, is affordable and easy to use.
The best customization app. Unfortunately, there aren't many apps that support the 3D preview and across them, the Zakeke has the best user experience and configuration flexibility.
Also, they had good support who helped me with refunding when I accidentally missed my billing cycle expiration.