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Zapier allows me to automate repetitive tasks between Shopify and countless other apps I use. From adding new customers to email lists to updating inventory in my fulfillment system, Zapier takes the manual work out of the equation, saving me precious time.
If you need to get data out of Shopify into another system this is the way to go. All our orders are in Salesforce thanks to this app.
There are some things I would like it to do that it doesn't, though these aren't the app's fault. Some of the data that comes out of Shopify is incomplete or formatted weird, which required lots of work on the Salesforce end to get it to work (triggers, etc). However, it couldn't have been done at all without Zapier.
We're a non-profit, and they were willing to let us use the app for free. So what could I complain about, really?
UPDATE 12/12/18:
Wow - we have been saving a lot of time for a long time now. The zaps described below in our original review are outdated. Zapier has also become even more powerful (multi-step zaps with alternate paths).
We now do way more and with some different apps (HelpScout, Base, TypeForm). New customers get emails asking how they found us (and a follow-up after a week if they don't respond). They are also added to HelpScout in case we need to reach out. Canadian customers get special emails about customs. Customers ordering free samples or abandoning checkout are added to Base as Deals. On shipment, customers get special instructions about receiving freight. Customers who purchase after requesting samples are logged in a "converted sampler" Google Sheet. Results from TypeForm "How They Found Us" are shared in a different Google Sheet with our PPC agency.
In short, if you can map a business process out, you can improve your efficiency by automating with Zapier. And, of course, top-notch support is there to help you along the way.
ORIGINAL REVIEW FROM 2013:
We absolutely LOVE Zapier. Super easy to use, super powerful, super support. So far we have connected up Shopify to Desk.com (which we also love) and a Google Spreadsheet Form Results doc to Zoho CRM. The combination of Zapier and Desk.com is amazing. It is allowing us to automatically make sure we give attention to certain orders. For example, when a customer does not enter a shipping phone number, Zapier will create a case so long as "Mail" is not in the shipping line data since we don't need a phone number in those cases so no harm. We set the subject of the case via Zapier to include the order number and "is missing a phone number." Desk's rules take over and send a special email requesting the info from the customer where the case title contains that phrase. All fast, all automatic, all simple to get going. Support is great too. I asked a question about our Desk.com custom fields since we want more data from Shopify transferred. Support made it happen with the hour. Zapier makes great apps like Desk.com even more powerful.
A great way to couple shopify to external services that do not have a direct app
Incredibly useful for automating tasks that would otherwise be super tedious. Much easier than coding by hand, too. We mostly use Zapier to share blog posts on social media.
Integrating apps like a BOSS! Zapier saves us time so we can sell more! Thanks Zapier!
Zapier has been integral for our teams automated processes internally and externally facing. We are able to set Zaps to auto-fire new assigned tasks in Asana, syndicate our instagram images across multiple platforms, and record new email signups in our Google Drive folder. Highly recommend you use Zapier to ease your processes and flows.
Incredible app with a lot of flexibility!
What can Zapier not do? Brilliant! https://evanesce.co/
Super useful for automating tasks we used to do manually. I wish all applications would offer a Zapier integration!