Zendesk

Zendesk

Avaliações (161)

Avaliação geral
2,9
Pontuação por nível de classificação
  • 45% das classificações são de 5 estrelas
    72
  • 18% das classificações são de 4 estrelas
    29
  • 4% das classificações são de 3 estrelas
    6
  • 4% das classificações são de 2 estrelas
    6
  • 30% das classificações são de 1 estrelas
    48
12 de abril de 2020

It's been four days since I first reached out to their support. One app feature is not working as intended, and it is creating quite a lot of support debt. I already gave access to one of their support staff to have a look and sent two follow-ups. We're still waiting.

Customer service is critical for business. I'd advise going with a competitor that has support chat and decent response times. I ...

Canvas by Numbers
Espanha
Questão respondida por Zendesk 12 de julho de 2020

Hi Canvas by Numbers,

Let me start with a big sorry for the delayed response, hopefully we can get this problem fixed quickly.

What's the issue you've encountered? Which ...

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