Avaliações (155)

Avaliação geral
2,9
Pontuação por nível de classificação
  • 46% das classificações são de 5 estrelas
  • 19% das classificações são de 4 estrelas
  • 4% das classificações são de 3 estrelas
  • 4% das classificações são de 2 estrelas
  • 28% das classificações são de 1 estrelas
9 de março de 2017

Zendesk support and chat are essential for our site, as they allow us to support our customers efficiently.
The implementation is super easy.

Impregrafica
México
Over 3 years usando a aplicação
9 de março de 2017

Zendesk allow us to provide excellent customer service using Facebook and email channels. Great integration with Shopify.

Glutax Philippines
Filipinas
Over 3 years usando a aplicação
29 de julho de 2016

Works great and allows us to keep all of our support issues in a single thread. Highly recommend!

Macdougall Bats
Estados Unidos
About 3 years usando a aplicação
21 de março de 2017

Zendesk works great with Shopify. It would be great if the full order details could be pulled to the dashboard for replying customers. Other than that, it's great, highly recommended!

Ask And Embla
Estados Unidos
About 3 years usando a aplicação
5 de agosto de 2016

Zendesk is by far the best customer service platform out there. It makes the job of replying to customer service requests quick and easy. The Shopify integration allows you to easily see all previous orders placed by the customer. It also shows the fulfillment status of the order, and provides you with a link to open the order in Shopify.

If you use Zendesk, this app is a Must!.

Sprezza Box
Estados Unidos
About 3 years usando a aplicação
31 de julho de 2016

This app makes great customer service effortless...

Lifestyle Labs 2
Reino Unido
Almost 3 years usando a aplicação
9 de março de 2017

The integration between ZenDesk and Shopify seamlessly integrates our Customer Experience and eCommerce platforms. The result allows us to engage with our customers in a more personalized way by giving us visibility on their order history and account information. Among many different apps I use on the daily, the ZenDesk one is by far my favorite and most convenient tool.

John Elliott Co
Estados Unidos
Almost 3 years usando a aplicação
30 de julho de 2016

Great app! Highly recommended!

Easyskinz
Reino Unido
Almost 3 years usando a aplicação
9 de março de 2017

Very easy integration - pulls customer order history into your cases. Would be great if it would allow linking contacts (e.g. customer orders have different email address than Zendesk incoming tickets).

Decadent Minimalist
Estados Unidos
Over 2 years usando a aplicação
10 de março de 2017

Zendesk allows us to easily see customer orders in our CRM software (Zendesk). This makes it easy ofr our staff to check customer records. Great integration with Shopify.

Eyes Ganda Contact Lens
Filipinas
Over 2 years usando a aplicação