Zendesk

Extremely customizable and well thought out app. Would recommend!

If customer service matters to you, you should have a system like zendesk to allow to centralize all your communication in one dashboard. I have been using Zendesk forever. And the fact that they bought Zopim Chat and integrated it into their system was a dream come true. A+++ Zendesk.
Team Zendesk forever.

Loads quickly within ZenDesk and works beautifully to access our customer information and order data with one click. Saves our customer support team many clicks.

We use this app so that our customer service team can see orders that were purchased via our shopify shop. Being able to see the transaction and shipping status without opening shopify allows our customer service team to answer questions regarding their order right away.

Helps out with customer service a lot.

Zendesk is amazing. Great support. Use the voice feature also for calls.

Incredible App, gives you anything you could ask for in terms of customer support help. Engages the customer in the most professional matter possible.

If you have any issues with customer service this program solves it all. Check out my site https://MajorLeaguePets.com

Update:
I finally got reply from the manager, Maxime, after he reviewed my case, he helped me right away, and respond my email within a day.

and now my zendesk works perfectly.

I changed my rate from 1 star to 5 stars, all because Maxime's help.

If you are looking for customer services app on shopifty, Zendesk is the best choice, and if you have low budget, you always can start at as low as ...

Great App, but always show a boring error "Whoops, looks like something went wrong". How can i solve it?