Esittelykuvagalleria
Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
- Kohokohdat
- Yritysten suosima Yhdysvalloissa
- Toimii uusimpien teemojen kanssa
Kielet
Englanti
Tätä sovellusta ei ole käännetty kielelle Suomi
Toimii seuraavan kanssa:
- mailchimp
- trustpilot
- loyaltylion
- yotpo
- shipstation
- chargedesk
Luokat
Hinnoittelu
Zendesk saattaa laskuttaa ulkoiset maksut erikseen. Lue lisää
Suite Team
$55 /kuukausi
per agent/month billed annually
14 päivän maksuton kokeilu
Suite Growth
$89 /kuukausi
per agent/month billed annually
14 päivän maksuton kokeilu
Suite Professional
$115 /kuukausi
per agent/month billed annually
14 päivän maksuton kokeilu
Suite Enterprise
$150 /kuukausi
per agent/month billed annually
14 päivän maksuton kokeilu
Kaikki maksut laskutetaan valuutassa USD. Toistuvat ja käyttöperusteiset maksut laskutetaan 30 päivän välein. Näytä kaikki hinnoitteluvaihtoehdot
Arvostelut (161)
Zendesk claims to offer the 'world's best' ticket management system, but it undeniably has the world's worst customer service, the slowest response times, and never solves any issues. It's really terrible!
Zendeskは「世界最高の」チケット管理システムを提供していると主張していますが、それには間違いなく世界最悪のカスタマーサービス、最も遅い返信速度、そして問題を解決することは決してありません。本当にひどいです!
Zendesk afirma ofrecer el 'mejor' sistema de gestión de tickets del mundo, pero ...
Do NOT use zendesk for website chat, sms and phone. The software interface is not user friendly and looks like it was designed 10 years ago and never updated. We spent multiple hours trying to get it setup as there was very little help/tutorials available.
Voip calls have significant lag when answering the call and overall call quality is very low.
You cannot send an sms to customers in any ...
Tínhamos as informações disponibilizadas do contexto do pedido do cliente sem custo algum, que desapareceram a partir de uma atualização e quando solicitamos novamente ele é cobrado pelo Shopfy. É um absurdo isso. A zendesk deveria continuar a nos disponibilizar as informações básicas do pedido do cliente.
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and ...
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Tuki
Sovelluksen tuen tarjoaa Zendesk.
Resurssit
Kehittäjä
Lanseerattu
11. maaliskuu 2013
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