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Zendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
- Elementi chiave
- Popolare tra le attività commerciali degli Stati Uniti
- Funziona con i temi più recenti
Lingue
Inglese
Questa app non è disponibile in Italiano
Funziona con
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskCategorie
Prezzi
Puoi ricevere addebiti esterni da Zendesk separatamente rispetto alla fattura Shopify. Maggiori informazioni
Suite Team
$55 /mese
per agent/month billed annually
Prova gratuita di 14 giorni
Suite Growth
$89 /mese
per agent/month billed annually
Prova gratuita di 14 giorni
Suite Professional
$115 /mese
per agent/month billed annually
Prova gratuita di 14 giorni
Suite Enterprise
$150 /mese
per agent/month billed annually
Prova gratuita di 14 giorni
Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo
Recensioni (157)
If you are a Shopify store owner, I would recommend giving Zendesk a try. It is a free app to install and use for 14 days, so you can see for yourself if it is a good fit for your store.
Zendesk claims to provide the "world's best" ticket management system, but it undeniably has the worst customer service in the world. How ironic is that!
To all those concerned about this:
Do Not Use This App！
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The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
horrible
Assistenza
Zendesk può rispondere a qualsiasi domanda riguardo Zendesk.
Risorse
Questo sviluppatore non offre assistenza diretta in Italiano.
Lanciata
11 marzo 2013
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