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このアプリについて
公開日
2013年3月11日
言語
英語
このアプリは日本語に翻訳されていません
カテゴリー
サポートチケット管理連携対象システム・アプリ
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
価格設定
Shopify請求書とは別に、Zendeskによる外部請求がある場合があります。 詳しくはこちら
Suite Team
$55 /月
per agent/month billed annually
14日間の無料体験
Suite Growth
$89 /月
per agent/month billed annually
14日間の無料体験
Suite Professional
$115 /月
per agent/month billed annually
14日間の無料体験
Suite Enterprise
$150 /月
per agent/month billed annually
14日間の無料体験
Suite Team
$55 /月
per agent/month billed annually
14日間の無料体験
Suite Growth
$89 /月
per agent/month billed annually
14日間の無料体験
Suite Professional
$115 /月
per agent/month billed annually
14日間の無料体験
Suite Enterprise
$150 /月
per agent/month billed annually
14日間の無料体験
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
155件のレビュー
horrible
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and for what the customer sees.
One of the things I like about it is that there are apps you can add within Zendesk to show things like Shopify orders from that customers, and even Mailchimp activity. Setup was simple, it connected easily and I was able to add a "Help" button on my Shopify page. I was even able to forward other emails (such as the ones that customers would reply to from a newsletter) so that they all are re-routed to my Zendesk account.
I highly recommend this for everyone with an online store. It's really inexpensive (if you're a small shop, you can get away with the $1/month plan); I opted for the next level ($29/month) to get a few extra features.
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
このアプリについて
公開日
2013年3月11日
言語
英語
このアプリは日本語に翻訳されていません
カテゴリー
サポートチケット管理連携対象システム・アプリ
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk開発者:Zendesk
Zendeskの詳細情報
平均評価:2.9
Shopify App Store向けのアプリ構築経験:11年
1019 Market St, San Francisco, CA, 94103, US
サポート
メッセージを送信integrations_support@zendesk.com
この開発者は日本語での直接的なサポートを提供していません。