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このアプリについて
公開日
2013年3月11日
言語
英語
このアプリは日本語に翻訳されていません
カテゴリー
サポートチケット管理連携対象システム・アプリ
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
価格設定
14日間の無料体験Shopify請求書とは別に、Zendeskによる外部請求がある場合があります。 詳しくはこちら
Suite Team
$55 /月
per agent/month billed annually
Suite Growth
$89 /月
per agent/month billed annually
Suite Professional
$115 /月
per agent/month billed annually
Suite Enterprise
$150 /月
per agent/month billed annually
Suite Team
$55 /月
per agent/month billed annually
Suite Growth
$89 /月
per agent/month billed annually
Suite Professional
$115 /月
per agent/month billed annually
Suite Enterprise
$150 /月
per agent/month billed annually
すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る
155件のレビュー
horrible
The worst plugin I have ever used. I was really hopeful about Zendesk but left bitterly disappointed. The set up process is horrendous and extremely confusing. ZERO customer service when trying to reach out for help, instead you just speak to a useless robot who is no help. Do not waste hours of your time with Zendesk. After spending hours I am a no further forward and very frustrated. They tried to charge my credit card over £8,000 for an annual fee, luckily for me it got flagged by my bank and wasn't taken.
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
DO NOT USE ZENDESK. HIGHLY RECOMMEND GORGIAS!!! The irony of running a customer service company and yet having the absolutely worst customer service in the business is not lost on me. We finally upgraded our zendesk level, after years of them begging. They set it up incorrectly, and then absolutely ghosted us when we asked for assistance in correcting their error. So essentially, we paid for MONTHS for a service we did not receive. They are an absolutely terrible company. Please, please save your money and use someone else for your customer service needs.
Very helpful app. Solid integration with shopify and provides all the information needed about the customer so that the
Agents can communicate efficiently.
このアプリについて
公開日
2013年3月11日
言語
英語
このアプリは日本語に翻訳されていません
カテゴリー
サポートチケット管理連携対象システム・アプリ
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedesk開発者:Zendesk
Zendeskの詳細情報
平均評価:2.9
Shopify App Store向けのアプリ構築経験:11年
1019 Market St, San Francisco, CA, 94103, US
サポート
メッセージを送信integrations_support@zendesk.com
この開発者は日本語での直接的なサポートを提供していません。