Destaques
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Localização: Estados Unidos
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Compatível com os temas mais recentes
Sobre o app
Lançado
11 de março de 2013
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Gerenciamento de tíquetes de atendimentoFunciona com
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskZendesk enables customer interactions across messaging, phone, chat, email, social media, and more.
This app for Zendesk Support and Chat arms your agents with all the information they need when replying to customer inquiries without having to leave the customer conversation. Instead of spending their time toggling between systems, agents can focus on building customer relationships and resolving inquiries faster. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personal.
- Solve customer service tickets faster with access to relevant customer data
- Process refunds and cancellations, directly from the Zendesk Support sidebar app
- With the click of a button, embed live chat in any storefront
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Preços
Você pode receber cobranças externas do parceiro de pagamentos Zendesk, fora da fatura da Shopify. Saiba mais
Suite Team
$55 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Growth
$89 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Professional
$115 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Enterprise
$150 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Team
$55 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Growth
$89 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Professional
$115 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Suite Enterprise
$150 /mês
per agent/month billed annually
Avaliação gratuita de 14 dias
Contém texto sem tradução
Todas as cobranças são faturadas em USD. Cobranças recorrentes e calculadas por uso são faturadas a cada 30 dias. Ver todas as opções de preço
155 avaliações
horrible
I'm a one-person store, and so using an app to consolidate my customer service emails never really crossed my mind. Because it's just me, all of my customer emails were routed to my personal email inbox, but when I would have big campaigns my inbox would get flooded. Using Zendesk, even for just a few weeks, has made a huge difference in responding to customer emails, both behind-the-scenes and for what the customer sees.
One of the things I like about it is that there are apps you can add within Zendesk to show things like Shopify orders from that customers, and even Mailchimp activity. Setup was simple, it connected easily and I was able to add a "Help" button on my Shopify page. I was even able to forward other emails (such as the ones that customers would reply to from a newsletter) so that they all are re-routed to my Zendesk account.
I highly recommend this for everyone with an online store. It's really inexpensive (if you're a small shop, you can get away with the $1/month plan); I opted for the next level ($29/month) to get a few extra features.
Zendesk is nice. It's easy to reply to Facebook, Twitter and emails on iPad, iPhone, android device and desktop. And especially cheap for first one year.
Amazing App, and great integration.
If you're having trouble getting it to work, make sure that your store address starts with https and not just http
Richtig schlechter Support!! Kündigen ist kaum möglich und man erhält keine Antwort vom Support. Finger weg
Sobre o app
Lançado
11 de março de 2013
Idiomas
inglês
Este app não está traduzido para português (Brasil)
Categorias
Gerenciamento de tíquetes de atendimentoFunciona com
mailchimp, trustpilot, loyaltylion, yotpo, shipstation, chargedeskDesenvolvido por Zendesk
Sobre Zendesk
Avaliação média: 2,9
Constrói apps para a App Store da Shopify há 11 anos
1019 Market St, San Francisco, CA, 94103, US
Atendimento
Envie uma mensagemintegrations_support@zendesk.com
Este desenvolvedor não oferece atendimento ao cliente no idioma que você selecionou: Português (brasil).