Live Chat by Combidesk

Great app! Would definitely recommend

Zendesk Chat has been an invaluable app for our Store. Over 70% of our conversions are from customers that have spoken to us prior to purchase on Zendesk Chat. Using Zendesk on your mobile you can carry your store wherever you go! Brilliant!!

Helps us increase our number of prospects and increase our service to our clients!

We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.

I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.

I would recommend it to anyone wanting to get to know your customers better.

This is a great program. I love the app and the customizable features of the chat box!

easy to install and to customize the design. was a little hard to figure which site i needed to make an account with to log into the chat account but i figured it out.

Great for the busy season, and has a feature for an away message if you forget to log off!!!

I love love this app, have used this app for over a year now and cannot fault it.
Keep up the good work.
Thanks

Seen instant conversion and upsell lift from this great chat platform. Easy to use; integrates perfectly on desktop and mobile. Fantastic investment. Thank you!

Excelent app!! I hardly recommend it.
The chat is great, very easy to use and set up. We consider this app essencial for our business to give a better service to our customers, because it help to increase our sales.
I have tried other chats, but I prefer Zopim because they have excelent service, you can integrate over multiple websites and it works perfectly.

Thank you Zendesk! Good job!

It works fine for our store. It was set up easily and we can see how customers are navigating through our store.

It is easy to change the default setting, like the greeting or the offline message.

Good App.