Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 86% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 12% recensies zijn 1 sterren
15 mei 2017

I really enjoy this chat app and have been using it for over a year. I can even use it from my phone and chat with customers. Great interface and good options. I've used the basic free service but upgraded to the paid version because a promo was running. Extra features 4 paid version included file attachment with in chat, multiple chats at once, multiple triggers. I definitely would recommend this chat app.

Discountdressshop
Verenigde Staten
Bijna 7 jaar gebruiken de app
18 maart 2018

This app has worked well so far. I never realized how many B2B customers would use chat, but we've already had several sales come from initial contact on the chat app! 5 stars!

Ats Machine Safety Solutions
Verenigde Staten
Ongeveer 4 jaar gebruiken de app
4 augustus 2017

Helps us increase our number of prospects and increase our service to our clients!

Oral Science
Canada
Bijna 4 jaar gebruiken de app
29 augustus 2017

We love the product. It is great that our customers can get a hold of us when they have questions. We have found that by answering our customers questions we have increased our sales and have found that our customers are customers for life. The only thing I would like to see is if there is a way to make the actual box that shows up on our store page smaller. Customers know they can click on it to get a hold of us but it does not need to be so big. Maybe there is a way to do it and I just have not figured it out.

I also love the analytics I can get from the program. It gives me a lot of data that helps in providing better service to my customers.

I would recommend it to anyone wanting to get to know your customers better.

Little Adventures Retail
Verenigde Staten
Meer dan 3 jaar gebruiken de app
16 maart 2018

I have had Live Chat by Combidesk for a few months now. It was super easy to integrate into my Shopify store. Monthly cost is very attractive as compared to other providers. I love that I can see detailed activity of consumers on my website. Highly recommend this app!

Licha Diamonds
Verenigde Staten
Meer dan 3 jaar gebruiken de app
18 september 2017

This is a great program. I love the app and the customizable features of the chat box!

Virginia Dare Dress Co
Verenigde Staten
Meer dan 3 jaar gebruiken de app
27 december 2017

Great app, extremely easy to use!

Naturefriendlyhealth
Verenigd Koninkrijk
Bijna 3 jaar gebruiken de app
14 januari 2018

Easy to install and very useful to get in contact with customers. 100% recommended!

Livewanku
Verenigde Staten
Ongeveer 2 jaar gebruiken de app
18 oktober 2017

We have been using Zendesk chat this year and has enabled us to win sales we may not have received. By chatting online to our customers, we can advise which products to purchase to suit their needs. This app is great and easy to use. Many thanks from the PVC Safety Signs team.

Pvcsafetysigns
Verenigd Koninkrijk
Ongeveer 2 jaar gebruiken de app
9 november 2017

I have been able to drive conversions on my store and connect with my customers on a much greater level. Software is great, great features. I can even see what they are looking at and what is in their cart!

Nox Nutrients
Verenigde Staten
Bijna 2 jaar gebruiken de app