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We have used Zendrop since January 2024. Although our store is coming along slowly, their customer service is great. We've had nothing but positive interactions with their customer service. Unfortunately, we don't like the wait for HS codes, but that's not a drastic discrepancy. Thank you for your assistance when needed.
Immediate help right away and a follow up with one issue will happen in a day. I look forward to that but over all super friendly and Customer friendly! 4 star because of cost and glitches but over great peeps and he;[ with that.
very helpfull, always respond very quickly, the only complaint Zendrop's reports for year end is difficult to get and not accurate for tax purposes. should have 1 report showing costs of goods and shipping costs per order
Very pleased with Zendrop, really easy to use and navigate. Fulfilling products and adding products to your store has never been easier! My only reason for not giving 5 stars is that I wish there were better shipping times and more products coming straight out of the U.S. Also, most of the products that come from the United States are way too expensive on the app.
I would definitely recommend this app. It would just be better if there were more products available on the basic plan
Upon further reflection, I'd like to amend my previous review of Zendrop. While I initially voiced concerns about shipping costs and plan pricing, I've since had a more positive experience with the platform.
Zendrop's customer service remains excellent, and their user interface is intuitive, making it easy to manage orders. Although shipping costs are still a consideration, Zendrop has made efforts to improve competitiveness in this area.
However, I still believe Zendrop could enhance the experience for users on the free plan by offering additional features or sample orders.
In summary, Zendrop is a solid choice for beginners in dropshipping. Thanks, Zendrop.
Thanks for sharing your feedback. We have reached out to you via email to assist you with this.
Courteous communication and excellent service
I recommend Zendrop because they are beginner friendly. There customer service is very quick to respond to any concerns that I may have! Love it so far, especially the customizable prebuilt store:)
Zendrop is easy to use system with an amazing support team like Darlene she and the team with every up and downs they always have time to help you with a professional understood response, i have been using Zendrop for well over a year and im happy with the app for now. thanks team
I have seen some really good products on this platform, however, looks like if you pay a subscription, then you are shown more products. that part I am not crazy about as others such AliExpress, you are not paying subscriptions to see more products. So unless you are willing to pay to access more products I don't recommend this platform. But the good thing is a lot of products are shipped from U.S. so the products you promote don't have to take weeks to get to customer.