Lukumäärä luokitustasoa kohden
  • 80 % arvioista on 5 tähteä
  • 17 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
Muokattu 29. joulukuu 2022

Complete unprofessional and incompetent app. At what should be the height of my business and the holidays, they hold no inventory and out of stock of every single product I’m selling which I find hard to believe. Do not use this app not reliable at all. Will hurt your business. Just lost a bundle sale cuz of their incompetence which I forgave so I tried to move to another product to advertise but I made sure to check inventory of the item and they’re all out of stock. Got picture proof, if necessary.

Ciao Casa
3 kuukautta sovelluksen käyttöä
Zendrop vastasi 3. helmikuu 2023

I just shot over an email in hopes of getting this cleared up. Looking forward to hearing back from you soon!

13. marraskuu 2022

PLEASE BE AWARE: This app steals all product information from your store, including full descriptions for their own personal use as soon as you quote a product - it shows up on the zendrop site for everyone's use - costumer service is pretend bot, not humans and the cherry on the top - THEY KEEP YOUR CREDIT CARD INFORMATION and you can't delete it!!!

TGC Boutique
20 päivää sovelluksen käyttöä
Zendrop vastasi 14. marraskuu 2022

Hi there! We don't steal any product information -- the only thing we do is allow users to import public products from AliExpress using links (this pulls the description, images, etc). These listings are then made public on our platform which is standard and the same process applied to the hundreds of thousands of products currently in our catalog. We do have a bot that helps you resolve the most common issues but we 100% have real humans answering question from 9 AM (EST) to 5 PM (EST), Monday through Friday. You can have your credit card deleted by requesting that from our Customer Success team, but we have had a few complaints about it not being something you can do yourself which we are currently working on adding. That's simply a lack of functionality that we're correcting. I'm going to reach out to you via email here shortly to dig into these items in more detail. I hope to talk to you soon!

24. elokuu 2023

I ordered a test product and my product still missing and it's day 15. Imagine if it was a customer ordering from these people?? what a joke is this?? i paid 4 months of their membership and this is what they give me??

Yhdistynyt kuningaskunta
3 kuukautta sovelluksen käyttöä
Zendrop vastasi 30. elokuu 2023

Thank you for sharing your feedback with us.

To assist you with this, we have reached out to you directly via email to get this to a resolution.

Excited to assist you and resolving this.

2. marraskuu 2022

Poort Support. I had billing questions and their support was no where to be found. They are charging amounts that i dont see it in billing section of their platform. Completely useless platform.

2 kuukautta sovelluksen käyttöä
Zendrop vastasi 3. marraskuu 2022

Hey there! Sorry to hear about the billing issues. I'm confident that our Customer Success team helped you resolve them but I'm going to reach out via email to make sure. You'll be hearing from me soon.

Muokattu 9. tammikuu 2023

no one is replying i m trying to connect no one is there what about world class support and not even a single reply i have made the 2 times payment and they dont give trial as well every promise on website is false i want my money back asap.

9 kuukautta sovelluksen käyttöä
Zendrop vastasi 25. tammikuu 2023

I shot you over an email yesterday in hopes of connecting and working through your pain points. I look forward to hearing back from you soon!

Muokattu 8. helmikuu 2023

Looking Useless where is the damn Live Chat Support.
and to import a product first you will have to start selling without knowing the product price, shipping cost HOW THE HELL will i decide my profit margin.
No Automatic Fullfilling for FREE version is nonsense.

Päivä sovelluksen käyttöä
Zendrop vastasi 24. helmikuu 2023

Hi there! Just letting you know that I attempted to reach out to you via email, but have not received a reply yet. I'm going to try again as I'd really love to dig into this with you. I hope to talk to you soon!

3. helmikuu 2023

shipping cost is ridiculous. I did a test purchase and cost is only 13.30 and with tax that put me at 14.62 with tax and on shopify the sipping was 4.90 on my shop, but when i went over to zendrop to check my order i see them charging 18.06 for shipping ......wtf

4 kuukautta sovelluksen käyttöä
Zendrop vastasi 3. helmikuu 2023

Hello, I just shot you an email to hopefully clear this up for you. I believe the price you're referring to in Shopify is the price your customers are going to pay, but would love to dig into that with you. I hope to hear from you soon!

6. helmikuu 2023

well on;y installed the app now. so can't really say something,

maybe request reviews once you have noticed it being used for awhile

That's Mine
Päivä sovelluksen käyttöä
Zendrop vastasi 7. helmikuu 2023

Hey there! I totally understand where you're coming from. The new user experience is extremely important, and we've actually gotten some really great feedback from our users who are just starting out. A lot of them wait to complete the onboarding flow 100% until they've had a chance to feel the platform out. I wasn't able to catch your contact info, but please don't hesitate to reach out to me via email at joshua@zendrop.com. I'd love to discuss this with you, and hopefully turn your 1-star experience into a 5-star experience!

6. huhtikuu 2023

so far so good It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.

Steel's Goodies
4 kuukautta sovelluksen käyttöä
17. heinäkuu 2023

Zendrop just took $69 AUSD for my pro plan, I was trying to upgrade to a plus plan and try the free trial but it instantly took money. If zendrop can refund this I’ll try again but I’m canceling until I get my money back.

Steely's Buckets
6 kuukautta sovelluksen käyttöä
Zendrop vastasi 19. heinäkuu 2023

Thank you for bringing this to our attention and our apologies for the inconvenience.

To assist you with this, we have reached out to you directly to get this to a resolution and updates on the refund.

Excited to get this to a resolution and get you started with Zendrop!