Arvostelut (10 191)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
30. heinäkuu 2024

Very bad platform. Working with them leads to failure. They ship garbage to customers not products, unlike shipping, which often lasts a month or more. You will get many refunds

finds voyage
Yhdistynyt kuningaskunta
8 kuukautta sovelluksen käyttöä
Zendrop vastasi 1. elokuu 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

Muokattu 16. marraskuu 2024

I installed the app on my store and then uninstalled it. I am still charged. why is that? it was free trial and as soon as i realized I dont need the app I uninstalled it from my shopify store. But I got the bill. Please stop charging me for no reason

VEESORA
Yhdistynyt kuningaskunta
Päivä sovelluksen käyttöä
Zendrop vastasi 20. marraskuu 2024

We sincerely apologize for the confusion and any inconvenience this has caused. It’s certainly not our intention to charge you for services you did not use. We’ll reach out to assist you further and ensure this is resolved.

Muokattu 31. heinäkuu 2024

For how overpriced their plans are, their customer service is disappointingly poor. It's like talking to a rock, and it feels like your reality is being gaslighted. If you report any issue with their service, despite following all the steps, they insist that their service is always right and the issue is likely on your end. They then proceed to tell you to follow the same steps you've already mentioned you've completed. After that, they transfer you to another representative who simply repeats the previous response. I swear, their chatbot is more helpful and intelligent than any of their "human agents." It makes me question who's the human and who's the bot.

Update: this is my 2nd and last review before unsubscribing and deleting the app. After submiting the first review, one of their customer support emailed me that they're saddened about my experience and asked me to respond with my questions so they can assist me to make up for it. I was patient and did as told, never heard back. Way to add insult salt to the injury. If "their actions never match their words" was a company. Update 2: beaware! I just clicked downgrade and after 2 attempts at making me click the wrong button to stay subscribed, they kept me subscribed anyways! They make it hard to downgrade.

Glowup For All
Yhdysvallat
14 päivää sovelluksen käyttöä
Zendrop vastasi 30. heinäkuu 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

21. elokuu 2024

Very disappointed. Not able to import products from ali express and I ordered a custom dog collar and they used the sample name and phone number on the collar zendrop won't give me a refund for my subscription I barely used it and I got the pro version.

Happy Pup
Kanada
13 päivää sovelluksen käyttöä
Zendrop vastasi 23. elokuu 2024

Thanks for sharing your feedback. We have reached out to you via email to assist you with this.

11. heinäkuu 2024

Worst dropshipping service ever. It looks pretty I had some order when i started my website They took so long to arrive and I contacted their customer service many times. i could non star i would prefer to select that.

Stella Rose Jewelry
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Zendrop vastasi 12. heinäkuu 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.

7. syyskuu 2024

product are so overpriced compared to other supliers

Zealution
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Zendrop vastasi 10. syyskuu 2024

We sincerely apologize for any inconvenience caused by the pricing you encountered. We're reaching out to you to provide further assistance.

27. lokakuu 2024

i do not have any custamer and product

Elite Essentials
Kenia
9 päivää sovelluksen käyttöä
Zendrop vastasi 29. lokakuu 2024

We're sorry to hear that you're facing this issue. Please reach out to us at austin@zendrop.com, and we’ll investigate what happened with your account. Your satisfaction is important to us!

9. syyskuu 2024

CHARGING FOR NOTHING AFTER I ASKED TO REMOVE AND CANCELL SUBSCRIPTION!!!

HandyShop
Yhdistynyt kuningaskunta
26 päivää sovelluksen käyttöä
Zendrop vastasi 16. syyskuu 2024

We apologize for the inconvenience. We'll reach out soon to provide further assistance with this issue.

29. elokuu 2024

RIP OFF. We upgraded to a plus account only because it was required to access print on demand services. However once we signed up, when we went to look at the print of demand products all it said was catalog "coming soon". and there was absolutely ZERO print on demand products. This is deceptive because their website and marketing says you get print on demand with a plus membership at $79 per month. there is no free trial either, they charge you right away. so we paid $79 just to find out the one thing we wanted to look into with them was not available. I am wondering why there are so many good reviews on here. Our experience within minutes of signing up is not good at all.

The Tiki Yard
Yhdysvallat
Noin tunti sovelluksen käyttöä
Zendrop vastasi 6. syyskuu 2024

We apologize for the issues you've encountered. To help resolve them, we're reaching out you via email.

22. heinäkuu 2024

I was told I would receive an email yesterday with a resolution and still no response. On top of that the items that I have ordered were transferred to the local carrier a week ago and yet no delivery or tracking update. Customer service

Luna’s General Store
Yhdysvallat
3 kuukautta sovelluksen käyttöä
Zendrop vastasi 1. elokuu 2024

We are sorry to hear that your experience was less than ideal. We have reached out to you via email to assist you with this.