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Exceptional Support and Service – Zendrop Goes Above and Beyond
I’ve had the pleasure of working with Zendrop for my business, and I can confidently say that their support and overall service are second to none. Whenever I’ve reached out for assistance, their team has been not only professional but also incredibly understanding and helpful. What truly sets Zendrop apart, though, is their genuine willingness to go above and beyond for their customers.
Recently, when I needed to adjust my subscription due to some challenges in my business, the Zendrop team was quick to respond with an incredibly generous offer that exceeded my expectations. They didn’t just address my request—they showed a level of empathy and commitment that made me feel valued as a customer.
It’s rare to find a company that combines capability with such a high standard of customer care. Zendrop is always reliable and quick to resolve any issue, and their willingness to help in any situation speaks volumes about their character. It’s clear that they truly care about the success of their users, and I’m grateful for their support.
I wholeheartedly recommend Zendrop to anyone looking for a seamless, supportive platform for their business. They’re not just a service provider—they’re a partner who genuinely has your back. Thank you, Zendrop, for everything you do!
Thank you so much for this incredible review! We're absolutely thrilled to hear that Zendrop has been a valuable partner in your business journey. It’s amazing to know that our support team has made such a positive impact and exceeded your expectations. We truly appreciate your trust and recommendation—your success is our success, and we’re honored to be a part of your journey. Thank you again for your kind words!
Over 1 million products, with a lot of them being incredibly cheap products. My two constructive critiques are that there aren't as many United States Fulfillment suppliers offering that very quick shipping at low prices in the niches that I am selling in, and the second is the search engine due to the suppliers tagging the items with keywords that may be somewhat unrelated at times in favor of more visibility. Overall, they are the best dropshipping platform in my opinion for sure. In terms of all the other fulfillment centers, their prices are extremely low. In addition to this, they also offer great discounts on annual plans at times throughout the year. They have 24/7 support, Their plans are usage based plans for all of their plans except their highest tier because of the fact that it does go higher than that. Their highest tier allows you to import an unlimited amount of products to your store. They also allow you to import other items from other platforms into Zendrop and their shipping times are still fast because they work with the companies that you want product from outside of their platform to maintain their faster shipping times. If you are a clothing brand, one of the coolest parts of their platform is the fact that their platform also has real life model photos of their products too and isn't just the product itself.
Thank you so much for your detailed feedback! We really appreciate your insights, especially on the areas for improvement, like the search engine and fulfillment options. It's great to hear that you’re finding Zendrop to be the best dropshipping platform for your needs. We’ll continue to work on enhancing the platform and support to ensure a better experience for you. Thanks again for sharing!
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Zendrop has been an absolute game-changer for me! The coaching support has been incredibly helpful, guiding me step by step through the entire process of launching my first store. Their team is knowledgeable, patient, and genuinely invested in your success. Thanks to Zendrop, I now feel confident managing my store and scaling my business. Highly recommend!
Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for you and that our coaching support has helped you every step of the way. It's great to know you're feeling confident in managing and scaling your store. If you ever need further assistance, we're always here to help. Best of luck with your business, and we appreciate your high recommendation!
Nyka went about and beyond to resolve my issue and made sure I get the product delivered to customer asap great service team Zendrop I’m very satisfied with the service you provide to your customers
Thank you for your kind words! We're thrilled to hear that Nyka went above and beyond to assist you. Providing great service is our priority, and we truly appreciate your support!
Zendrop experience is second to none, it's an amazing and user friendly app. The assistance you get from the email customer support (especially Nyka) is excellent. Nyka is very efficient, friendly, extremely supportive and very thorough in answering all your questions. Which makes dropshipping journey much easier to navigate. Thanks Nyka
Thank you so much for your kind words! We're thrilled to hear that your Zendrop experience has been amazing and that Nyka was able to provide such excellent support. It's great to know that her efficiency and thoroughness have made your dropshipping journey easier. We'll be sure to pass along your appreciation to Nyka. If you ever need more assistance, we're always here to help!
The support is awesome!! With all my questions answered by Markqil, I just upgraded to annual Plus plan! Great support team. Highly recommend Zendrop support via the Zendrop website instead.
It’s great to hear that Markqil was able to help you out and that you’re now on the Plus plan. Sounds like Zendrop’s support really made a difference for you. Thanks for the recommendation, and best of luck with your store! 🚀
These guys are great - I found their chat bot to be a pain - but when I sent an email to thier support tema I got a response within 5 minutes that fully solved my issue.
That's awesome to hear! It’s great that the support team was able to resolve your issue so quickly. While chatbots can be a bit tricky sometimes, it's reassuring that the email support came through for you. Thanks for sharing your experience!
Zendrop has been a game-changer for my Shopify dropshipping business! The app makes sourcing and fulfilling products effortless, with fast shipping times and reliable suppliers. The automation features save my team a ton of time, and the seamless Shopify integration keeps our operations running smoothly. Plus, their customer support is responsive and helpful whenever we need assistance. Highly recommend for anyone looking to scale their dropshipping store efficiently!
Thank you for your fantastic feedback! We're thrilled to hear that Zendrop has been a game-changer for your Shopify dropshipping business. It's great to know that our automation, fast shipping, and reliable support are helping you scale efficiently. Wishing you continued success!
I can highly recommend Zendrop for dropshippers. Their UX is very user friendly compared to some other similar companies out there. I had also a great customer service experience with Hasnain, who answered in a second and I got immediate response on my question.
Thank you for your recommendation! We're thrilled to hear that you find Zendrop's UI user-friendly and that Hasnain provided quick and excellent support. We appreciate you being part of the Zendrop community!
they sourced two products for me in one day that werent listed. theyre always responsive, thank you Rafaela!
Thank you for sharing! So glad Rafaela and the team could help source your products quickly