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I just spent almost 3 hours on a live chat with two different ladies, Kelly an Jo. Why two you might ask? It is because of the time of day and a shift change. I had a major boo boo that I had done to myself and they both took their time in walking me through everything step by step. Big deal you might say. When you are new to drop shipping an e-commerce, and working with just one hand it can be VERY time consuming. In short they were Very helpful and patient with me, and I owe them a BIG DEAL of Gratitude.
Highly recommend using Zendrop! very easy to use and really helpful customer service!
Thank you for the recommendation! We're so glad to hear that you find Zendrop easy to use and that our customer service was helpful. We appreciate your support!
The customer service agent, Markgil was very helpful and patient. I was very satisfied with the service I received today.
So far one of the best companies to reply fast and efficiently and they reply to the chat and if you leave they send your answer by email which I thought was great, oh as well a copy of chat to your email,
Thank you for your positive feedback! We're thrilled to hear that you found our response times helpful. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!
Highly recommend great service easy to make a Shopify store.
Thank you for the high recommendation! We're glad to hear that you found our service helpful and that setting up your Shopify store was easy.
Very happy with the support team from Zendrop, always quick to respond and eager to help. Was able to fix the issues I had.Thank you!
Thank you for your wonderful feedback! We’re thrilled to hear that our support team was quick to respond and able to resolve your issues. Your appreciation means a lot to us!
well today i had a technical problem with my account, i entered the chat support with canceling my account in mind, and now am here with a five star review, so you can pretty much guess their customer support was over the rood and fixed my problem very well.
as a first question ,i got good answers.i was wondering about prices included shipping prices and product costs.agent was very kind to me.and i understood how to manage prices .product cost+shipping.means totals product cost on zendrop.your shop price needs to be higher to avoid losing money..and get profit
“Zendrop has been a game-changer for e-commerce business! Their fast shipping and wonderful customer service experience! Easy product sourcing, and seamless integration have streamlined my entire process. Highly recommended for anyone looking to scale effectively.”
Thank you for your amazing feedback! We’re thrilled to hear that Zendrop has made such a positive impact on your e-commerce business. Your recommendation means a lot to us!
great app shame about only being able to do 25 orders on the free plan but easy to use and support is really helpful compared to other channel support agents they are a dream any issues they jump right on it Jemima and mariane have been really helpful to me lately props to them both