Arvostelut (10 073)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 83 % arvioista on 5 tähteä
  • 14 % arvioista on 4 tähteä
  • 2 % arvioista on 3 tähteä
  • 0 % arvioista on 2 tähteä
  • 1 % arvioista on 1 tähteä
2. lokakuu 2024

Honestly not sure how i would cope without Zendrop. Everything is so easy to do, from finding the product to importing it to your store. Then fulfilling an order is completed in a press of a button. Customer service is so quick and helpful, whenever i have had questions. A must have if you are dropshipping

Sojourn
Yhdistynyt kuningaskunta
4 kuukautta sovelluksen käyttöä
Zendrop vastasi 4. lokakuu 2024

Thank you for your amazing feedback! We're thrilled to hear that Zendrop makes your drop shipping experience so easy and that our customer service has been helpful. Your recommendation means a lot to us!

5. elokuu 2024

Zendrop is a great platform to use with Shopify. They are always willing to help with any questions you have, and help you learn something new everytime you reach out! Great products and great support. I would love to have a customer service phone number to reach out to if it's available my only recommendation. Maybe they already do!

BrightLine Shops
Yhdysvallat
Yli vuosi sovelluksen käyttöä
28. lokakuu 2024

ZenDrop is great! They have support on hand and ready to help you with any questions or issues. So many resources to learn from the best about Dropshipping or POD. Not to mention the best shipping times on products and it's easy to import a product they don't have. Highly recommend!

Fur Pet Finds
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Zendrop vastasi 1. marraskuu 2024

Thank you for your enthusiastic feedback! We're delighted to hear that you find our support helpful and our resources valuable. It’s great to know you’re enjoying the fast shipping and easy product importing. Your recommendation means a lot to us!

29. lokakuu 2024

Ivan provided superior technical support that is virtually impossible to do. He's attention to details & patient is top tier. Zendrop hires the best talent. Zendrop making my life a lot easier with the app and honest support.

Veme214
Yhdysvallat
10 kuukautta sovelluksen käyttöä
Zendrop vastasi 1. marraskuu 2024

Thank you for the fantastic feedback! We're thrilled to hear that Ivan provided you with top-notch technical support. It's great to know that our app and team are making your experience easier. We truly appreciate your kind words!

1. elokuu 2024

Zendrop is what you need if you are looking for getting your fulfillment handles professionally, and to make it even better they have one of the best costumer service, I just had Cyril helped me out to figure out how to get access to my pre built store, and she helped me to figure it out fast and easy.. recommend them to everyone

Pawsome Haven
Kanada
Yli vuosi sovelluksen käyttöä
12. syyskuu 2024

I recently had the pleasure of working with Mariane from the Zendrop team, and I couldn't be more impressed with her exceptional service. From the moment I reached out with my inquiry, she was incredibly responsive and attentive to my needs. Mariane went above and beyond to ensure that an additional variant of the product was added to the listing, which made a significant difference for my business. Her efforts and dedication truly made the process seamless and stress-free. Thank you, Mariane, for your outstanding support and for making my experience with Zendrop a fantastic one!

Attic Puppy
Yhdistynyt kuningaskunta
9 kuukautta sovelluksen käyttöä
Zendrop vastasi 16. syyskuu 2024

Thank you for sharing your great experience with Mariane! We're thrilled to hear her exceptional service made such a positive impact on your business. Your feedback is truly appreciated!

29. lokakuu 2024

Zendrop has many good things but definitely the customer service is the best, I would recommend Zendrop 1000 times

Neediverse Store
Yhdysvallat
7 kuukautta sovelluksen käyttöä
Zendrop vastasi 1. marraskuu 2024

Thank you for your amazing recommendation! We're thrilled to hear that you find our customer service to be the best. Your support means the world to us!

Muokattu 17. lokakuu 2024

I started using Zendrop in May 2024 when I set up my Shopify store, opting for the $79/month plan based on Shopify’s recommendation. As a newcomer to dropshipping, it took a few months to get my store running smoothly, but once I started making sales, I quickly encountered issues with Zendrop.

Unfortunately, Zendrop frequently dropped the ball on orders. They would process an order, only to notify me days later that the product was out of stock. On one occasion, they informed me—after several days—that an item couldn’t be shipped to a U.S. address. I also encountered products with incorrect descriptions or images, and even fake products that violated patent laws. The lack of proper size charts and unclear color variant labeling, such as "4456" or "style 1," added to the confusion.

One of the most frustrating experiences was when Zendrop charged me more than the listed price for a product. After confirming the original price on their site, I contacted customer service, only to be put on hold for 30 minutes. I was eventually told the price had changed, and they refused to honor the price that was currently listed.

These issues, while seemingly small, compounded over time and negatively impacted my business and my customers' experiences. I’m disappointed with Zendrop and their lack of reliability so for my business I will be looking for a different drop shipping vender.

The Next Door Neighbor
Yhdysvallat
Vuosi sovelluksen käyttöä
Zendrop vastasi 10. lokakuu 2024

Thank you for your feedback! We’re glad to hear that you find our customer service great and accessible.

30. lokakuu 2024

So far so good. My only issues with Zendrop are that some products don't come all the variations you'd find on a competitor's site or on AliExpress; and at times they can be a little too pricey to get high profit margins, so you might have to either move onto another product or compromise.

It would be nice if on the Review & Publish section, I could edit the Variant Option names like Color, Size, add Compare At prices to each product variant, and upload my own images.

Oh, and if you're looking to request a product via AliExpress link, just to be aware, they do say no a lot. But other than that my experience with Zendrop so far has been great!

Timbushu
Yhdysvallat
4 kuukautta sovelluksen käyttöä
Zendrop vastasi 7. marraskuu 2024

Thank you for the detailed feedback! We appreciate your insights and understand your concerns about product variations, pricing, and customization options. We’re always working to improve, and your suggestions are valuable. Glad to hear your overall experience has been great, and we’ll continue striving to make it even better!

9. lokakuu 2024

Recently had some issues with the zendrop billing. So contacted the customer service agent . Shiza , was a great in helping me out with the issue . She was very patient with our queries and very considerate in regards to our problems . I highly appreciate the quick response and solutions provided.
Thank You once again

Homestead Haven
Singapore
4 kuukautta sovelluksen käyttöä
Zendrop vastasi 15. lokakuu 2024

Thank you for sharing your experience! We're so glad to hear that Shiza was able to assist you patiently and effectively. Your appreciation means a lot to us!