Zendrop ‑ Dropshipping & POD , 6 811 arvostelua
so far so good It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
Horrible app that steals your money once you try to get into a free trial. It will take money directly from your bank account even before the free trial ends and will not even give you the promised month for paying.
Hi there. Sorry to hear about the early charge! Zendrop would never steal money from anyone, this sounds like a payment processer error. If you haven't already, please reach out to support.zendrop.com. Someone from our awesome Customer Success team will help you out.
Product selection is okay, they stated the Chinese New Year cutoff was the 10th, submitted the order the 7th and still not finished processing, thats over a week. Customers will not be happy. Support is extremely difficult to contact. Would recommend other apps for beginners.
I just sent you an email earlier this morning to touch base on the issues you've been facing since using our platform. I hope to hear back from you soon!
Complete unprofessional and incompetent app. At what should be the height of my business and the holidays, they hold no inventory and out of stock of every single product I’m selling which I find hard to believe. Do not use this app not reliable at all. Will hurt your business. Just lost a bundle sale cuz of their incompetence which I forgave so I tried to move to another product to advertise but I made sure to check inventory of the item and they’re all out of stock. Got picture proof, if necessary.
I just shot over an email in hopes of getting this cleared up. Looking forward to hearing back from you soon!
shipping cost is ridiculous. I did a test purchase and cost is only 13.30 and with tax that put me at 14.62 with tax and on shopify the sipping was 4.90 on my shop, but when i went over to zendrop to check my order i see them charging 18.06 for shipping ......wtf
Hello, I just shot you an email to hopefully clear this up for you. I believe the price you're referring to in Shopify is the price your customers are going to pay, but would love to dig into that with you. I hope to hear from you soon!
Zendrop's system is preventing me from downgrading.
Zendrop's system also doesn't use my sign in when your system forces me to submit a request. so when we are forwarded to submit a request we are not logged in. Your system then says you haven't received the request and to check email.
Email says sign up for new account because your system doesn't let us logged in peoples be logged in when submitting a request.
Then we have to go back to the support place and login then attempt another request. 1 out of 7 attempts seems to have submitted.
But then another email response of please create an account. It has been over 4 business days since the suppossed successful request with zero communication from Zendrop. Further trying to frustrate us into leaving it alone and not downgrading. Forcing us to come to email and complain. Forcing us to come here and review.
2 days from now i will submit at better business.
This is lawsuit stuff.
Hey there! I'm really sorry to hear about your issue being able to properly and efficiently submit a request for help. This is not at all the way we have intended this to work, and we're always doing everything we can to improve the support flow. I'm going to shoot you an email to dig into this with you asap. I hope to chat with you soon.
They are only intrested in selling their plan. Its almost imposible to contact them. Its better to use cj dropship.
Thanks for the transparent review! I promise this is not the case, but want to touch base with you, and hopefully turn your experience around. I just shot you an email. I hope to hear back from you soon!
UPDATE: Actually, it doesn't look like the email address we have on file is valid. Please shoot me an email at firstname.lastname@example.org when you can. Thanks!
Unfortunately, it was not possible to chrck how it works. Everything is fine, but there is no transaction.
Hi there! I'm sorry to hear that you weren't able to test out Zendrop the way you would have liked. In order for me to understand how that happened, I'm going to reach out to you via email. I hope to talk to you soon.
the worst costumer service I have ever seen, If you are a small seller they simply don't care about you!
I'm really sorry to hear you haven't had a great experience with our Customer Success team. I really don't know what happened there exactly (we had a hiccup with delays in support responses due to an influx of new sign ups), but we provide the same level of support to each and every one our sellers regardless of where they're at in their dropshipping journey -- 0 orders or 100 orders, we're all in this together! I truly hope that your experience has improved.
well on;y installed the app now. so can't really say something,
maybe request reviews once you have noticed it being used for awhile
Hey there! I totally understand where you're coming from. The new user experience is extremely important, and we've actually gotten some really great feedback from our users who are just starting out. A lot of them wait to complete the onboarding flow 100% until they've had a chance to feel the platform out. I wasn't able to catch your contact info, but please don't hesitate to reach out to me via email at email@example.com. I'd love to discuss this with you, and hopefully turn your 1-star experience into a 5-star experience!